[Hiring] Sr. Solutions Architect, Collaboration @Presidio

Role Description

As a Sr. Solutions Architect, Collaboration you will be tasked with designing solutions that enable advanced collaboration mechanisms across customer environments. In this pre-sales role, you will be working with Presidio clients, account executives, and engineers to understand business requirements, design architectures, and deliver professional proposals.

Travel Requirements: In this role you will be expected to travel up to 20%. It will be based in any location in the United States with preference for candidates in the Northeast, MidAtlantic, Central, and Southern states.

Responsibilities include:

• Provide pre-sales support of Cisco/Zoom/Microsoft Collaboration related opportunities & solutions.
• Understand client's infrastructures, business needs & provide expertise and consulting on Cisco/Zoom/Microsoft solutions and third-party addon collaboration products.
• Provide internal assistance on Cisco/Zoom/Microsoft solutions, product plans and roadmaps.
• Conduct in-person & virtual presentations to clients.
• Work closely with inside & outside account management team to develop & drive business.
• Coordinate hardware & software quotations with account teams.
• Develop and deliver scopes of works, hour/cost estimates, professional proposals, and design documentation.
• Provide management and account team oral and written reports on the client needs, problems, interests, market situations, competitive activities, and potential for new products/services.
• Gain knowledge about products, applications, technical service, market conditions, competition, and technology trends through research, partner technical experts and customer feedback.
• Help guide and direct customers by performing ROI and TCO analyses of Cisco, Zoom, and Microsoft collaboration solutions.

Qualifications

• Bachelor’s degree or equivalent experience and/or military experience.
• 7+ years of relevant experience.
• 5+ years of consulting experience; Presales experience strongly preferred.
• Experience with Microsoft, Zoom Collaboration portfolio, and Cisco Collaboration portfolio (CUCM, Unity Connection, Contact Center Express, Flex Licensing/Smart Accounts, Webex Calling, Webex Contact Center).
• Strong experience with migrating customers from on-premise collaboration solutions to cloud collaboration platforms.
• Foundational understanding of Cloud Technologies (AWS, Azure).
• Foundational knowledge of DevOps/Automation with Workflow Integrations.
• Thorough knowledge of Cisco products and understanding of infrastructure and best practices.
• Solid interpersonal and presentation skills including client-facing consulting skills.
• Knowledge of AI/ML industry trends and initiatives.
• Strong oral and written communication skills.

Preferred Experience

• Relevant technical certifications.
• Experience working for a Systems Integrator/Reseller or Vendor.

Benefits

Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future.

Ready to innovate? Let’s redefine what’s next—together.