[Hiring] Sr. Forward Deployed Engineer @Alkami Technology

Role Description

The Sr. Forward Deployed Engineer independently drives the delivery of internal AI, automation, data, and workflow solutions for Alkami's business and functional teams. This hands-on individual contributor translates complex business needs into technical designs, production software, AI-enabled workflows, integrations, dashboards, and reusable capabilities. The role participates in the design process from beginning to end, demonstrates deep technical and business domain knowledge, and serves as a key partner to Revenue, Marketing, Product, Engineering, AI and Data, and other stakeholders. The role owns moderately complex initiatives through discovery, design, build, testing, deployment, adoption, and continuous improvement; contributes to the roadmap and technical standards; supports production systems; and helps other team members build their capabilities.

Qualifications

• Typically requires a minimum of 5 years of related experience; or 3 years and an advanced degree.
• Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience.

Requirements

• Requires a minimum of 5 years of related experience in software development, technical implementation, data systems, automation, or a related field; or 3 years and an advanced degree.
• Strong programming skills in Python, TypeScript, JavaScript, Java, C#, or a comparable language, with proven experience shipping and supporting production software, data systems, or workflow automation.
• Experience working directly with business, functional, customer, or partner stakeholders to translate ambiguous needs into technical approaches and measurable outcomes.
• Experience building or integrating AI-enabled workflows, agents, or automations using coding assistants, agent or workflow builders, prompt and tool design, evaluations, human review, and safeguards for sensitive data.
• Have shipped at least one production AI or agent-based system that was adopted by another team and continues to be actively used, with measurable value, clear ownership, and ongoing support.
• In-depth understanding of the software development lifecycle, including design, development, testing, cloud-native deployment, monitoring, and production support.
• Experience with SQL and NoSQL databases, data structures, caching mechanisms, data quality, and troubleshooting or optimizing data access and application performance.
• Understanding and practical application of REST API best practices and experience integrating APIs, webhooks, authentication and authorization protocols, business applications, and systems of record.
• Experience developing unit tests, UI automation tests, integration tests, or evaluations for AI-enabled workflows.
• Collaborates effectively within an agile or iterative framework with a problem-solving attitude and willingness to take a variety of approaches.
• Excellent analytical and time-management skills, with a proven ability to deliver value independently, manage dependencies, and adapt to changing priorities.
• Strong written and verbal communication skills, with demonstrated experience providing technical input, explaining complex concepts to technical and nontechnical audiences.
• Ability to participate in production support or an on-call rotation when required by the supported solution.
• Understanding of secure development, access controls, data privacy, operational reliability, and responsible AI practices when working with company, customer, and financial data.

Benefits

• Remote-first environment.
• Unlimited paid time off.
• 401(k) with employer match.
• Diverse and inclusive culture.

Company Description

Alkami is the digital sales and service platform provider for U.S. banks and credit unions. Our unified Platform integrates onboarding, digital banking, and data and marketing—each solution can stand alone, but together they deliver more—to help institutions onboard, engage, and grow relationships. Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth.