[Hiring] Sr. Field Application Specialist/Automation @Thermo Fisher Scientific

Role Description

This role supports our Lab Automation group with headquarters in Burlington Ontario. Our team builds, manufactures, and installs robotic solutions globally, accelerating drug discovery, synthetic biology research, and clinical testing for major pharmaceutical and biotechnology customers.

As a Sr. Field Application Specialist, you have a meaningful role in carrying out custom automated laboratory projects. This involves applying Thermo Fisher Scientific’s Momentum™ Automation Workflow software. Your work will include testing and troubleshooting automated robotic systems coordinated with specialized instruments according to set specifications.

• Collaborate with multi-functional project teams that include the end customer, Application Scientists, Project Managers, Integrators, Designers, and Software Developers to plan and develop ETO solutions
• Improve the customer’s workflows while providing dependable results
• Lead discussions as the domain guide and provide customers with system introduction-level training

• Translate customer scientific requirements to develop, implement, and validate sophisticated large-scale automated workflows using our scheduling software coordinated with a wide array of diagnostic laboratory instruments
• Function as the technical lead in specifying data-handling needs and arranging systems to work compatibly with the customer’s Lab Information Management System (LIMS) when necessary
• Instruct and improve robot/mover motion and workflows for efficiency and reliability
• Conduct robust testing strategies to ensure customer success and achieve site acceptance test (SAT) approval

Qualifications

• Bachelor’s degree preferred or equivalent experience in science (Biology, Chemistry, Computer), Engineering, or related field
• 8 years minimum experience in science, software or lab automation
• 5 years in a role directly collaborating with customers in a professional environment
• Experience in Pharma or Biotech industries working with laboratory instrumentation considered an asset

Requirements

• High proficiency in software problem-solving techniques and ability to troubleshoot electro-mechanical devices
• Proficiency with programming languages (C++, Python, or other)
• Familiarity with IQ/OQ validation or GxP requirements is preferred
• Valid Passport
• Ability to travel 75% of the time internationally without restrictions

Compensation

The salary range estimated for this position based in Pennsylvania is $104,000.00–$138,000.00.