[Hiring] Solutions Engineer @Synthio Labs

Role Description

Synthio is looking for Solutions Engineers with strong engineering backgrounds who are exceptional at working with customers. You will work directly with leading pharmaceutical companies to understand complex workflows, design AI-powered solutions, prototype them with customers, and help take them into production. You will sit at the intersection of customers, engineering, product, and AI.

• Work directly with pharma customers to understand workflows, technical environments, data, and business requirements.
• Translate ambiguous customer problems into clear technical architectures and implementation plans.
• Design solutions using Synthio's AI products, APIs, data infrastructure, and integrations.
• Build prototypes, integrations, scripts, data workflows, and lightweight applications when needed.
• Lead technical discovery, architecture discussions, demos, pilots, and implementation workshops.
• Work with customer engineering, security, infrastructure, data, and business teams to move deployments forward.
• Debug integration and deployment issues across APIs, data, cloud infrastructure, authentication, and AI behavior.
• Bring recurring customer needs back to product and engineering to improve reusable platform capabilities.

Qualifications

• 3+ years of experience across software engineering, solutions engineering, forward-deployed engineering, technical consulting, or similar roles.
• Prior hands-on software engineering experience with strong Python and API fundamentals.
• Comfort working with LLMs and modern AI application architectures.
• Experience integrating enterprise systems, APIs, databases, and cloud environments.
• Exceptional customer communication and the ability to build credibility with engineers and executives.
• Ability to turn loosely defined requirements into concrete technical decisions.
• Strong product judgment and high ownership in fast-moving enterprise environments.

Requirements

• Experience deploying developer-facing or enterprise AI products.
• Pharma, healthcare, or life sciences experience.
• Experience with enterprise security, SSO, cloud architecture, or regulated deployments.
• Experience with voice AI or conversational applications.

Why This Role Matters

At Synthio, we build software that directly supports patients, physicians, and pharma teams. This is production software, not prototypes or demos. The systems you build will be used in real workflows, under real constraints, and at real scale. You’ll have meaningful ownership and a clear line of sight from your code to real-world impact.