[Hiring] Solutions Architect @Glia

Role Description

At Glia, our Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences.

• Collaborate with clients to assess their business and technical requirements, proposing comprehensive solutions that address their challenges.
• Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.
• Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders.
• Lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards.
• Educate and mentor remote teams, ensuring adherence to solution designs and best practices.
• Communicate complex technical concepts effectively to both technical and non-technical stakeholders.

Qualifications

• 3+ years of client-facing development experience, with a strong emphasis on solution architecture and design.
• Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js.
• Experience with AI tooling, cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.
• Demonstrated ability to work collaboratively with engineering teams during agile development cycles.
• Excellent problem-solving, written / verbal communication skills, and a proactive approach to addressing client needs.

Requirements

• Experience in contact centers, telephony / VoIP, and financial services.
• Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.
• Relevant certifications in cloud platforms or solution architecture.

Company Description

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee.