[Hiring] Solution Consultant 2 @Hyland

Role Description

Solution Consultant to work in Westlake, OH:

• Conduct discovery meetings with key customer stakeholders to determine functional requirements for the implementation of their particular solution.
• Generate written reports to document requirements for developing and building the process solution.
• Utilize in-depth knowledge of software development concepts to design solutions using a set of sophisticated software modules.
• Generate documentation to show how particular solutions were designed and implemented to assure that proper documentation exists for future technical purposes.
• Implement designed and develop solutions, including installing newly developed or upgrading existing ECM software.
• Provide technical and user information to allow customers to gain familiarity with the newly designed and implemented system and demonstrate product features to customers’ technical staff.
• Provide technical support for customer’s testing initiatives and troubleshooting and resolving operational issues.
• Migrate solutions into the product environment.

Qualifications

• Bachelor’s degree in Computer and Information Science (or equivalent based on evaluation of academic credentials, training and/or experience).
• Twenty-four (24) months in job or job-related experience.

Requirements

• Conduct discovery meetings with key customer stakeholders to determine functional requirements for the implementation of their particular solution.
• Generate documentation to show how particular solutions were designed and implemented to assure that proper documentation exists for future technical purposes.
• Provide technical and user information to allow customers to gain familiarity with the newly designed and implemented system and demonstrate product features to customers’ technical staff.
• Provide technical support for customer’s testing initiatives and troubleshooting and resolving operational issues.
• Migrate solutions into the product environment.

Benefits

• Opportunity to work from home.
• Full-time position at 40 hours/week, Monday through Friday 8:00 a.m. to 5:00 p.m.

Company Description

Please apply online at http://onbase.com/careers , must reference job code SC-US-EW13700.