[Hiring] Solution Architect, OSS Assurance @Hewlett Packard Enterprise

Role Description

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Inside HPE Networking organization, the OSS Assurance Technology Practice is a team of consultants in charge of delivering technical projects worldwide on OSS Assurance products (Fault and Performance for Telecom Networks Management).

We are looking for motivated and experienced Solution Architect, familiar with:

• Network fault management
• Alarms and events correlation
• Data visualization
• Network performance management

Experience in delivering telecom projects in a similar role is required. Experience or understanding of some of our HPE Assurance products like:

• vTeMIP
• UCA
• Fault Management UI
• Trouble ticketing integration (UTTL)

Our team is supporting/accelerating the Cloud/SaaS transformation and new Cloud technologies such as AWS, Kubernetes, and Redhat OpenShift will be used in these solutions/architectures and services.

This is a US-based, teleworking position. U.S. citizenship is required for this role. Travel for on-site customer meetings and deployment is required.

Responsibilities

In a typical day as Senior Technical Consultant in OSS Assurance Technology Practice, you would:

• Be responsible for implementing part or all of the technical solution to the client, based on HPE OSS Assurance products and in accordance with an agreed technical design.
• Provide technical consultation and support for the Delivery Engineers.
• Responsible for the High Level Design creation for the delivered solution.
• Deploy and configure HPE OSS Assurance products into customer environment.
• Define correlation and automation rules for problem detection, service impact analysis, and automatic remediation.
• Customize user interfaces to fit with customer needs.
• Integrate HPE OSS Assurance products within customer existing ecosystem like trouble ticketing system, inventory, and network equipment.
• Apply AI/ML, Gen AI based capabilities to accelerate identification and resolution of problems.
• Work with delivery technical team in providing a detailed technical design (LLD) for OSS assurance solutions based on customer requirements and High level design solution.
• Work under the direction of the Project/Technical Manager and with customer nominated representatives.
• Liaise with project Solution Architect or with Assurance Product Management or R&D as appropriate.
• Provide technical support and input on the OSS Assurance products and solutions.
• Provide advice on solution and integration opportunities to OSS Assurance products and solutions.
• Provide technical leadership on specific integration activities that are part of HPE OSS Assurance solution.
• Communicate across client community and be viewed as adding value.

Qualifications

• 10+ years of professional experience and a Bachelor of Science or equivalent degree in computer science or related area of study; without a degree, 3 additional years of relevant professional experience (13+ years in total).
• Must have played Senior technology consultant or solution architect for Telecom project with experience in creating design and implementation, leading technical teams, Customer technical management, E2E technical solution understanding.

Requirements

• Expertise in working on Linux environment.
• Development skills and able to understand, troubleshoot, define solution based on languages such as Java, Python, Scala, XML, YAML, Groovy, scripting.
• Knowledge of databases (Cloudera, Oracle, Postgre, Couchdb, etc.).
• Hands-on experience on Linux OS.
• Advanced level of business, technical, or functional knowledge related to OSS Assurance domain as: fault management, performance management, correlation.
• Experience in product deployment, integration, configuration, and troubleshooting.
• Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements.
• Understanding of Telco domain.
• Innovative and intrepid mindset, capable of great autonomy as well as teamwork.
• Ability to work in multi-country, remote teams.
• Good written and oral communication, fluent in English.

Preferred

• Technical knowledge in concepts and technologies involved in OSS Assurance solution, ideally experience in HPE Assurance products (vTeMIP, UCA, UOC, Intelligent Assurance) or any other monitoring tool like IBM Netcool, etc.
• Understanding or experience of Container/Cloud technologies: AWS, Kubernetes, Redhat OpenShift.
• Understanding or experience in Kafka, Telegraph, Grafana.
• Understanding or experience of Data Analytics, AI/ML languages & technologies, adoption of GenAI tool.
• Understanding or experience with Automation tools (CICD, Git, Robot Framework, Jenkins, Selenium).

Benefits

• Health & Wellbeing: Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing.
• Personal & Professional Development: Programs catered to helping you reach career goals.
• Unconditional Inclusion: Flexibility to manage work and personal needs, celebrating individual uniqueness.