[Hiring] Software Technical Leader @Cisco

Role Description

The Software Technical Leader is a senior individual-contributor role responsible for the technical direction and delivery of Orbital endpoint security software. This role leads complex software and release-delivery work across architecture, reliability, security, platform compatibility, and customer experience.

• Operate in a highly collaborative, distributed software environment.
• Work independently and with cross-functional partners to resolve complex technical challenges, align priorities, and deliver customer-facing software.
• Define technical direction for Orbital endpoint software, primarily developed in Go, including architecture, reliability, performance, observability, maintainability, and secure software practices.
• Lead complex technical initiatives from design through delivery across supported endpoint platforms, installation methods, packaging, upgrades, and customer environments.
• Establish and improve standards for software design, testing, release readiness, security, and operational supportability.
• Lead technical investigation and resolution of complex endpoint issues involving operating-system integration, services, permissions, networking, dependencies, compatibility, and performance.
• Drive release planning and readiness decisions, including risk assessment, validation expectations, staged rollout, rollback criteria, and stakeholder communication.
• Lead assessment of third-party and open-source dependencies, including upstream changes, vulnerabilities, compatibility concerns, and security-driven delivery needs.
• Partner with Development/Engineering, Product, QA, Security, Support, and customer-facing teams to balance quality, customer impact, security exposure, and delivery commitments.
• Mentor software developers and technical leads and influence technical decisions across teams without direct reporting authority.
• Opportunity to shape and deliver security software changes across cloud services and endpoint systems that can reach millions of customer endpoints.
• Lead future-facing work to improve endpoint-to-cloud communication reliability, evolve architecture safely, strengthen security and lifecycle practices, and deliver changes incrementally with monitoring.

Qualifications

• Bachelor's degree plus 12 years of related experience; Master's degree plus 8 years; PhD plus 5 years; or equivalent related work experience.
• Experience developing and delivering production software used by customers.
• Technical leadership experience in Go or comparable systems languages.

Requirements

• Background developing endpoint agents or other operating-system-integrated software for Windows, macOS, or Linux.
• Experience resolving production issues involving software compatibility, installation, upgrades, packaging, reliability, performance, or security.
• Contributions to engineering standards or practices for software testing, security, reliability, or release delivery.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short and long-term disability coverage.
• Basic life insurance.
• Paid time away including holidays, personal wellness days, and vacation time.
• Optional paid volunteer days.
• Potential for annual bonuses and performance-based incentive pay for sales roles.