[Hiring] Software Support Engineer @QTech

Role Description

• The Software Support Engineer is responsible for the support of software applications and reusable software components for the client.
• Support high quality, mature software modules product suite.
• Conduct situation and regression testing using appropriate methodology and techniques.
• Analyze support situation against development requirements and specifications to assess ownership.
• Analyze and resolve software related issues originated from internal or external customers.
• Continuously update professional knowledge of new technologies as selected and integrated into the product suite.
• Change control management: Enter, transcribe, record, store and maintain information in both written and electronic form.
• Review software engineering approach to proposed solutions to ensure adherence to best practice.
• Engage with peers in supporting team efforts for efficient and effective software engineering methods and techniques.
• Complete all responsibilities given by senior peers and direct managers.
• Complete all special projects and other duties as assigned by senior peers and direct managers.
• Must be able to perform duties with or without reasonable accommodation.

Qualifications

• BS degree, or higher, in Computer Science or technically related discipline or equivalent.
• 2 years of relevant industry experience.
• Development experience with:
  • Microsoft Access using VBA
  • PowerShell
  • SSIS
  • T-SQL
• Working knowledge of RDBMS such as SQL Server, MySQL, and SQL programming skills.
• Strong understanding of OOP and common design patterns.
• Ability to execute on project deliverables in a dynamic, fast paced environment within estimated timelines.
• Knowledge of functional programming.
• Experience with software engineering best practices such as continuous integration, unit testing, refactoring, and code reviews.
• Understanding of prevalent Software Development Lifecycle Methodologies with specific exposure or participation in Agile/Scrum techniques.
• Strong analytical, organizational and interpersonal skills.
• Good written and verbal communication skills.

Requirements

• Development experience with Microsoft .NET, .NET Core, C#, XML, HTML, JavaScript.
• Demonstrated proficiency with Java and a scripting language such as Python.
• Knowledge of common application frameworks such as Java SE and Spring.
• Experience with Bit Bucket Repository; React.

Company Description