[Hiring] Software Packaging Engineer @PDQ

Role Description

Packages are the instructions PDQ products use to install, update, configure, and uninstall software on managed devices. We’re seeking a candidate to build new packages and update existing ones in PDQ’s package library, which is used across PDQ Connect, Deploy, Inventory, SmartDeploy, and SimpleMDM.

• Use existing tools and processes to add and update packages in PDQ’s package library.
• Troubleshoot and solve complex package bugs and failures.
• Collaborate with packaging team members to improve processes and tools.
• Work on packaging needs across various operating systems, including Windows and macOS.
• Test and validate packages before they ship to customers.
• Answer packaging questions from the solutions team and other PDQ Package Library stakeholders.
• Provide packaging input to Product and Development on upcoming initiatives.

Qualifications

• 2+ years of experience in a technical role such as desktop support engineering or system administration.
• Preferably have worked in a highly regulated industry like government, healthcare, or finance and understand the necessity of following policy and procedure.

Requirements

• Exceptional attention to detail, dedication to quality, and a drive to completion while performing a single task for an extended period.
• Exceptional troubleshooting and problem-solving skills.
• Ability to figure things out when nobody hands you the answer, then share what you learned with the team.
• Work effectively without close supervision.
• Some QA experience; extensive QA experience is extra credit.

Benefits

• "PDQ Friday": You'll receive an extra day off on the 3rd Friday of each month, on top of holidays and PTO.
• Supplementary health insurance.
• Equity Grant.
• Modern, high-performance equipment, including a powerful laptop and quality peripherals.

Company Description

PDQ is proud to be an equal opportunity workplace and does not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact [email protected].