[Hiring] Software Engineer, Reliability Platform @DoorDash USA

Role Description

As a Software Engineer on the Reliability Platform team, you’ll help design, build, and operate software and infrastructure that deliver on the team’s mission and vision in collaboration with expert peers across the Infrastructure and Product organizations. You will work on:

• Mission-critical back-end services and pipelines
• Complex orchestration workflows
• Self-service platform capabilities
• Agentic intelligence

Some examples of what the Reliability Platform team does:

• Own and drive unification of incident management process and tooling globally across all DoorDash-owned brands
• Create the framework that measures SLO compliance and quality across tens of thousands of endpoints and derive the programmatic insights that ensure engineering teams are informed and accountable for the quality of their products
• Build the internal SRE Agent used in incidents which supports team/domain-specific knowledge bases and obviates legacy runbooks
• Set up MCP for agentic use of Reliability Platform data + tools and enable other Core Infra teams to follow suit

You’re excited about this opportunity because you will:

• Deliver Innovative Capabilities: Contribute to strategic thinking and help drive meaningful continuous improvement
• Be Customer Obsessed: Learn from internal customers to ensure we are solving the right challenges
• Hold a High Quality Bar: Lead by example in how we develop, build, test and ship our products
• Automate Everything: Ask how toil can be obviated or automated
• Shape the Future of Operations: Experiment with agentic AI workflows for proactive, self-healing systems

Qualifications

• Platform Engineering Mindset: Think in terms of APIs, abstractions, and workflows
• Proven Experience: 2+ years in an infrastructure, platform, or backend engineering role
• Backend Development Skills: Fluent in Go (or a similar language)
• Cloud/Infra Expertise: Comfortable with AWS primitives, security best practices, containerization, and Infrastructure as Code tools like Terraform or Pulumi
• SRE Experience: Understand concepts like SLOs, error budgets, and incident response
• AI Alignment: Embrace the use of AI tools to enhance productivity
• Curiosity About the Future: Excited about automation and AI-assisted operations

Benefits

• Comprehensive benefits package including a 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked, and paid sick time accrued at 1 hour for every 30 hours worked.

The national base pay range for this position within the United States is $130,600 — $192,000 USD.

Company Description

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate to make impactful decisions. We are a technology and logistics company looking for team members who can help us transition from a food delivery service to a comprehensive goods provider.

DoorDash is committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.