Software Engineer Level II (ServiceNow Developer) @Arch Global Services (Philippines) Inc.
Software Development
Salary unspecified
Remote Location
remote Philippines
Job Type full-time
Posted YDay

[Hiring] Software Engineer Level II (ServiceNow Developer) @Arch Global Services (Philippines) Inc.

YDay - Arch Global Services (Philippines) Inc. is hiring a remote Software Engineer Level II (ServiceNow Developer). 💸 Salary: unspecified 📍Location: Philippines

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Senior ServiceNow Developer is responsible for design, development, and unit testing of ServiceNow Catalog Items automation and integration solutions.

  • Engage with Business Analyst and SME to perform detailed requirement analysis.
  • Provide production implementation and post-production support for ServiceNow modules and features such as Catalog Items.
  • Design, architecture, maintenance, and enhancement of Catalog items.
  • Create and maintain the current state of the ServiceNow platform architecture documentation.
  • Communicate and collaborate with non-technical stakeholders to gather requirements, analyze the impact of new requirements, and configure the new requirements on the ServiceNow platform as per ITIL best practices.
  • Develop technical design documents.
  • Create well-structured test plans and coordinate testing activities, identify, document, and track software defects.
  • Perform and facilitate regression testing of resolved defects.
  • Translate technical complexities to non-complex and simple terms for project stakeholders.
  • Support ServiceNow upgrades planning and execution.
  • Manage and actively contribute to development efforts pertaining to modules of the ServiceNow platform using JavaScript.
  • Participate in the configuration and customizations, as needed, based on customer needs.
  • Participate in and contribute to an agile-based work intake and output delivery process.

Qualifications

  • Solid 3-5 years experience in ServiceNow development.
  • Technical Skills: Javascript, HTML/CSS, REST, ServiceNow Flow Designer, ServiceNow Service Catalog, JSON, XML, Powershell, AngularJS.
  • Proficient in JavaScript-based design, development, and implementation of ServiceNow solutions for IT Service Management (ITSM).
  • Experience with server-side and client-side scripting on the ServiceNow platform.
  • Experience with ServiceNow technologies such as Workflow/Flow Designer, Reports, Email Notifications, SLAs, ACLs.
  • Fundamental understanding of key technologies relevant to ServiceNow integration solutions.
  • Experience in working on automation and integrations in ServiceNow.
  • Ability to work with stakeholders with different backgrounds and levels of technical knowledge.
  • Outstanding verbal and written communication skills to technical and non-technical audiences.
  • Knowledge of ITIL methodologies and processes is a plus.
  • Experience in Customer Service Management (CSM) is a plus.
  • Experience in Configuration Management Database (CMDB)/Discovery/Service Mapping is a plus.
  • ServiceNow Administrator (CSA)/Implementation Specialist (CIS)/Developer Certification/ITIL Foundation certification is a plus.
  • Knowledge in Agile Development and JIRA is a plus.
  • Must be willing to work night shift.

Requirements

  • BS in Computer Science, Information Technology, Computer Engineering, Information Management, or related discipline.

Benefits

Before You Apply
remote Be aware of the location restriction for this remote position: Philippines
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Software Engineer Level II (ServiceNow Developer) @Arch Global Services (Philippines) Inc.
Software Development
Salary unspecified
Remote Location
remote Philippines
Job Type full-time
Posted YDay
Apply for this position Unlock 73,508 Remote Jobs
remote Be aware of the location restriction for this remote position: Philippines
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