[Hiring] Software Engineer (L2) @Twilio

Role Description

Join the team as Twilio’s next Software Engineer (L2) - Fullstack developer on the Twilio Trial and Upgrade Team. This position is needed to help Twilio develop and deliver new capabilities in the Twilio Console platform. You will be a member of a SCRUM team which designs, implements, owns and operates new features in the Twilio Console. Additionally, you will have the opportunity to influence roadmap priorities, propose innovative solutions that will enable Twilio to achieve its goal of being the world’s most trusted customer engagement platform.

• Design, develop, test and deploy new features using technologies such as GraphQL, React, Typescript.
• Build scalable, production-grade backend applications using Spring Boot.
• Own your code, respond to incidents and participate in on-call rotation and participate in RCAs for incidents.
• Meet Definition of Done for the software you build.
• Write automated unit and integration tests in a continuous integration and delivery environment.
• Efficiently manage the software development lifecycle (SDLC) using GitHub, Jira, and proprietary deployment systems.
• Collaborate with other team members, including Product leadership, influence, own, and work to improve the platform.
• Actively participate in design and code review, backlog refinements and other agile ceremonies and work with team members to meet team’s sprint commitments.
• Work independently or with your team to troubleshoot/determine resolution for issues in your team's domain.
• Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment.

Qualifications

• Bachelor’s degree in Computer Science or related industry experience.
• 2+ years of hands-on development experience developing and operating Web applications using modern javascript technologies, preferably React, NodeJS and Typescript.
• 2+ years of experience working with Java frameworks like Spring, Hibernate, Dropwizard.
• Experience with REST APIs and GraphQL.
• Strong Computer Science fundamentals not limited to data structures, algorithms, and distributed systems.
• Knowledge of modern automated testing and CI/CD pipelines.
• Champion of good engineering habits: development and test techniques, security, automation.
• Experience in triaging and solving production issues.
• Experience working with agile/scrum methodologies.
• Communicate clearly and concisely, orally and in writing.
• Good team player and ability to communicate well in a remote work environment.
• Demonstrated proficiency working with AI coding assistants (Claude, GitHub Copilot, Cursor, etc).

Requirements

• Experience with AWS or other public cloud infrastructure platforms.
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Experience documenting your solutions and proposals.
• Experience with Observability tools such as Datadog, Prometheus, Grafana, etc.

Benefits

• Competitive pay.
• Generous time off.
• Ample parental and wellness leave.
• Healthcare.
• A retirement savings program.
• And much more. Offerings vary by location.