[Hiring] Software Engineer - Infrastructure @Mercury

Role Description

The backbone of any technology org is its infrastructure, come join the team giving that skeleton superhuman abilities. The Infrastructure team at Mercury is an enablement lever for the rest of the business, building scalable, secure and maintainable foundations for the rest of the org to build on top of.

Infrastructure is currently building out more platform features to make it easier for agents and humans to deploy code. This means:

• Security by default
• Observable by default
• Easy to use and operate

We do all this while not compromising on speed, and ship to prod all day, every day, which is a testament to the strong foundations this team has built.

We are looking for an engineer to join our team to help build out the “platform” even further! We maintain everything from networking to container orchestration, and work with product teams to enable any AWS needs they have. We want someone who is:

• Passionate about building maintainable systems
• Obsessed with quality and making sure the sharp edges are filed off
• Extremely helpful when diving into problems with our product counterparts

This is a role for someone who:

• Likes going deep, shipping often, and leaving systems better than they found them
• Cares about quality without turning quality into bureaucracy
• Is just as happy debugging a strange Linux problem as they are helping a product engineer understand why their service behaves differently in production

Some of the technology you’ll work with:

• AWS systems like EC2, RDS, OpenSearch, ECS, and EKS
• Terraform for infrastructure as code
• GitHub and GitHub Actions for version control and delivery
• Prometheus, Grafana, OpenSearch, and OpenTelemetry for production monitoring

We’re also increasingly building agentic infrastructure: systems that let AI agents safely interact with our infrastructure, and frameworks that give both agents and the humans operating them the right guardrails.

You do not need to arrive knowing every tool we use. We care more about strong fundamentals, curiosity, and the ability to go deep.

As we gear up for the next stages of Mercury's growth, you will:

• Build our “Infrastructure Platform” to support the growing needs of the Engineering Organization
• Focus on building a platform that is AI friendly while still usable for engineers
• Deliver key infrastructure projects, break down complex initiatives, and define our infrastructure strategy through detailed RFCs and technical specifications

Qualifications

• 2+ years of experience with AWS
• Keen interest in cloud native open source technologies
• Strong knowledge of low-level operating system foundations (Linux, file systems, containers, etc.)
• Demonstrated ability in technical writing, with at least 2 years of experience creating detailed technical documentation, RFCs, and tech specs

Requirements

• Experience operating in regulated environments such as HITRUST or SOC2
• 2+ years of experience working in massive Terraform environments
• 2+ years of experience writing code
• Willingness to learn and dive into hard problems

Benefits

• Base salary
• Equity (stock options/RSUs)
• Highly competitive salary and equity ranges
• Regular updates using reliable compensation survey data
• Target new hire base salary ranges:
• US employees (any location): $122,400 - $158,400 USD
• Canadian employees (any location): $115,700 - $149,700 CAD