[Hiring] Software Engineer III, Data Platform Operations @CSAA Insurance Group, a AAA Insurer

Role Description

As a Software Engineer III - Data Platform Operations, you will develop, deliver, and support software and automation that strengthen the reliability and operational readiness of the organization's enterprise data platforms. Using established DevOps, DataOps, Agile, and software engineering practices, you will help maintain scalable, observable, and well-governed data services that support business intelligence, analytics, regulatory reporting, customer data exchanges, and operational decision-making.

This is not a traditional application development role. While software engineering is an important part of the position, the primary focus is platform operations, production support, automation, monitoring, incident response, deployment enablement, governance, and continuous improvement. You will work mostly independently within a collaborative team, contribute technical expertise, and serve as a go-to resource for design, implementation, and troubleshooting within your assigned areas.

Qualifications

• 4+ years of progressive experience in Software Engineering
• Bachelor's degree in computer science, engineering, technology, or a related field, or an equivalent combination of education and progressive experience in software engineering.
• Experience designing, developing, testing, deploying, or supporting software and automation in an enterprise technology environment.
• Ability to work mostly independently, manage assigned work, communicate risks, and collaborate effectively within a cross-functional team.
• Practical problem-solving and troubleshooting skills, with the ability to translate business requirements into reliable technical solutions.
• Knowledge of relevant technologies and platforms aligned to the role, which may include:
  • Cloud and data platforms such as AWS, Snowflake, S3, Glue, Lambda, DynamoDB, Informatica, StreamSets, and Elastic.
  • DevOps, DataOps, Agile, CI/CD, automated testing, observability, logging, monitoring, and incident management practices.

Requirements

• Support enterprise data platforms including Snowflake, Informatica, StreamSets, Elastic, and AWS services such as S3, Glue, CodePipeline, CodeBuild, CodeDeploy, EventBridge, and Lambda, along with related cloud-native technologies.
• Develop, test, deploy, and maintain scalable, high-quality software, automation, and platform capabilities across supported technologies.
• Monitor platform reliability, scalability, performance, security, and operational readiness for production data and integration workloads.
• Perform deployment, maintenance, troubleshooting, and lifecycle management activities for data platform solutions and services.
• Follow established operational standards, support models, service-level objectives, engineering practices, and platform governance requirements.
• Design and implement automation, monitoring, observability, and operational tooling that improve platform reliability and team efficiency.
• Investigate and resolve production issues involving data platforms, cloud infrastructure, software components, and data integrations.
• Participate in root cause analysis and implement corrective and preventive actions that improve platform stability.
• Contribute to the design and development of complex software features, components, and automation within assigned areas.
• Participate in project planning and task estimation by providing input on technical feasibility, dependencies, and potential roadblocks.

Benefits

• Total compensation package, annual bonus eligibility for most roles, 401(k) with a company match.
• Career growth opportunities with leaders and mentors partnering with employees.
• Flexible workplace culture allowing remote work and in-person collaboration.
• An inclusive and welcoming workplace fostering innovation and enhancing products and services.
• Commitment to sustainability and building resilient communities.