[Hiring] Software Engineer II @GCI Communication Corp

Role Description

GCI's Software Engineer II will apply principles and techniques of computer science, engineering, and mathematical analysis to design, develop, document, test, debug and support new and existing software systems and solutions which solve business problems and support the goals of the company.

Essential Duties and Responsibilities at All Levels:

• Development and Design:
  • Design, develop/build and test applications, integrations, scripts, automations, and other software solutions that meet business objectives and requirements.
  • Adhere to the SDLC, security standards, development guidelines and best practices.
  • Define system performance standards and KPI’s.
  • Estimate, track, and document all development efforts to departmental and team standards.
  • Collaborate with project managers, business analysts, and other developers during scoping, requirements gathering, and design phases.
  • Comply with all project plans throughout the development process.
• Operational Support:
  • Provide exceptional customer, end-user, and stakeholder support.
  • Troubleshoot and debug solutions to resolve incidents and ongoing problems.
  • Monitor systems performance and identify areas of improvement.
  • Upgrade, reconfigure and improve solutions to achieve high usability, reliability, availability, accuracy, and performance.

Backend and Integration Focus Addendum:

• Responsible for design, implementation, testing, and support of software development with a focus on backend integration development.
• Strong experience in modern large-scale, complex integration environments using multiple languages, web frameworks, and data formats such as JSON and XML.
• Familiarity with modern RESTful micro-services and legacy SOAP based services.
• Experience in telecommunications including OSS and BSS concepts such as customer relationship management, order management, provisioning, and billing.

Qualifications

• A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis.
• High School diploma or equivalent.
• Bachelor’s degree in Computer Science, Computer Technologies, Systems Analysis, Engineering, or relevant field.
• Minimum of three (3) years’ experience in software development, configuration engineering, or similar technical role.
• Experience with multiple OS scripting languages and web-based scripting technology.

Requirements

• Ability to work with other developers and inter-disciplinary teams collaboratively and professionally.
• Follow and enforce established procedures.
• Research new configuration tools and methodologies.
• Research new software development tools and methodologies, evaluating opportunities for efficiency or quality gains.
• In-depth knowledge of software languages and platforms particularly needed for troubleshooting modern development platforms and frameworks.
• Understanding of TCP/IP and higher-level networking protocols such as HTTP, FTP.
• Ability to make valid judgments and decisions.

Benefits

• Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• Supports a safe work environment by following all workplace safety rules and guidelines.
• Consistently follows through on assigned tasks as expected.
• Ability to provide training to team members on technology.

Company Description

At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer.