[Hiring] Software Engineer @Ascensus

Role Description

We are hiring for multiple positions on our AI Technology team:

• Associate Level (0-2 years experience / New Grads)
• Mid Level (3-5 years experience)
• Senior Level (5-15 years experience)
• SDET (3+ years experience)

Work at the cutting edge of enterprise AI, solving complex challenges and improving how intelligent systems perform at scale. In this role, you’ll troubleshoot AI behavior, partner with other engineers to fix root causes, and continuously enhance platform performance across LLMs, agent workflows, and backend systems.

This isn’t traditional support—you’ll play a hands-on role in shaping how AI is built, used, and experienced across the organization.

As part of our Software Engineer hiring efforts, we're using a video screening process and coding assessment. To learn more and to help prepare for this, click here!

Qualifications

• Up to 3 years’ experience in a Software Engineering, Software Support, QA, SDET, or engineering-adjacent role (including internships, co-ops, or academic projects)
• Bachelor’s degree in Computer Science, Computer Information Systems, Business Information Systems, or a related technical field
• Demonstrated ability to troubleshoot and debug technical issues, focusing on root cause analysis
• Foundational experience or exposure to:
  • API testing (Postman or similar)
  • Reading logs and debugging application behavior
  • Basic SQL or data inspection
  • Exposure to or strong interest in AI/LLM-based systems (prompting, chatbots, RAG, or agents) through coursework, projects, or hands-on experimentation
  • Experience using or willingness to learn AI-powered development tools (e.g., Cursor, Claude Code)
• Strong communication skills with the ability to translate technical issues into clear explanations for non-technical users
• Demonstrated curiosity and ability to learn quickly in a fast-evolving technical environment
• Experience supporting or building AI/agent-based applications is preferred
• Familiarity with the following is preferred:
  • Retrieval-Augmented Generation (RAG)
  • Tool/agent orchestration
  • Prompt engineering

Requirements

• Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link.
• Set aside 40-45 minutes for the self-guided assessment that includes games and questions.
• Find a quiet place to record and be camera-ready.
• You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled.
• You’ll answer questions to share your skills and experience and bring your personality to the interview.
• This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.

Benefits

• The national average salary range for this role is $65-150k in base pay, exclusive of any bonuses and benefits.
• Actual salary offered will vary and may be above or below the range based on various factors including but not limited to location, experience, performance, and internal pay alignment.
• We do not anticipate that candidates hired will begin at the top of the range; however, from time to time, it may occur on a case-by-case basis.
• Other rewards and benefits may include:
  • 401(k) match
  • Medical, Dental, Vision
  • Paid-Time-Off

Company Description

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

Ascensus does not provide visa sponsorship now or in the future and does not hire candidates working under OPT.

We are proud to be an Equal Opportunity Employer.

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about the validity of a job posting, we strongly encourage you to apply directly through our website.