[Hiring] Software Engineer @Recruiting From Scratch

Role Description

The Software Engineer, Customer Studio Backend will be responsible for:

• Building and evolving Customer Studio
• Solving data warehouse performance challenges
• Building analytics and experimentation capabilities
• Developing real-time audience syncing
• Exploring generative AI applications
• Owning architecture, scalability, and reliability
• Collaborating with product and customers

Qualifications

• Senior-level software engineer with strong backend engineering fundamentals
• Demonstrated experience building and evolving production backend systems
• Experience with distributed systems, system architecture, scalability, maintainability, and reliability
• Evidence of owning complex projects from design through implementation and production
• Strong product mindset, including the ability to understand customer needs and make sound technical trade-offs
• Comfortable engaging with product specifications and contributing to problem definition
• Demonstrated impact, technical depth, and potential for growth matter more than years of experience

Requirements

• Strong backend engineering and distributed systems experience
• Ability to design scalable, reliable, maintainable, and extensible software
• Experience reasoning about data-intensive systems and performance challenges
• Strong architectural judgment and ability to solve complex technical problems from first principles
• Experience building systems that serve customer-facing product workflows
• Ability to work on systems involving data warehouses, audience computation, syncing, or real-time data processing

Benefits

• Base salary range of $180,000–$320,000 USD
• Meaningful equity compensation through ISO options
• Early exercise and a 10-year post-termination exercise window
• Remote-first working arrangements, with remote, hybrid, and office-based options
• Office access in San Francisco, New York City, and North Carolina
• High ownership and autonomy
• Opportunities for career growth in a rapidly expanding company

Company Description

This company builds a modern data activation platform that helps businesses use their existing data warehouses to power marketing personalization, customer engagement, and business operations. Rather than requiring companies to move their data into a separate customer data platform, its products allow teams to collect, prepare, and activate warehouse data across downstream tools.

• The platform includes Reverse ETL, customer data activation, real-time personalization, and AI-powered marketing capabilities
• Hundreds of companies rely on the platform to power their growth and customer experiences
• The engineering organization has approximately 100 engineers and plans to grow to around 160–170 over the next 12 months
• The culture values first-principles problem-solving, customer impact, speed, clear communication, compassion, kindness, and a growth mindset