[Hiring] Software Engineer @Airbnb

Role Description

As a backend software engineer, you will contribute to projects that are critical to Airbnb community support:

• Automation Platform, a large-scale, widely adopted conversational AI platform at Airbnb.
• Collaborate with different AI & ML engineering teams and cross-functional business partners.
• Automate provisioning for our internal human agents and AI agents.
• Contribute to Airbnb wide initiatives (e.g., Services, Experiences, multi-region resiliency).
• Partner closely with Product, Data, Science, Operations, and adjacent engineering teams to drive success metrics (e.g., NPS, CSAT, time-to-resolution).

A typical day includes:

• Collaborating cross-functionally with product, design, engineering, and data science teams.
• Contributing to the full development cycle: technical design, implementation, testing, experimentation, and deployment.
• Participating in code and design reviews, offering constructive feedback.
• Optimizing system availability, performance, and scalability.

Qualifications

• 3+ years of software development experience in service-oriented architectures and backend development.
• Expertise in workflow optimization and backend systems, with a focus on scalable and flexible architecture.
• Proficiency in crafting backend systems focusing on technical quality, efficiency, and resilience.
• Excellent collaboration and communication skills to work effectively across teams and domains.
• Passion for agile development, system optimization, and team productivity enhancements.
• Bachelor’s and/or Master’s/Ph.D. degree, preferably in Computer Science, or equivalent practical experience.

Requirements

• This position is US - Remote Eligible.
• The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager.
• You must live in a state where Airbnb, Inc. has a registered entity.

Benefits

• Base pay range: $165,000 — $180,000 USD.
• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Company Description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

Providing world class customer service for our community of guests and hosts is a critical mission of Airbnb.