[Hiring] Software Engineer @Feedzai

Role Description

The Customer Success Engineering team works directly with clients to ensure that every technical aspect of our product—installation, configuration, and customization—is delivered smoothly and at the highest standard. We act as technical consultants, helping clients solve complex and unique challenges. Our team is dynamic, persistent, and committed to delivering a world-class experience. If you’re excited about being a client-facing engineer who makes a real impact, this is the opportunity for you.

As a Software Engineer in the Customer Success organisation you will be responsible for making sure our products are installed and meet our clients requirements with integration and performance management. You will work with a broad range of technologies including:

• Multiple flavours of SQL
• NoSQL database
• On-premise environments
• Cloud environments (AWS, Azure, Google)
• Multiple streaming or messaging systems (RabbitMQ, Kafka)

Your Day to Day:

• Execute full software development life cycle building integrations and enhancements to Feedzai core product
• Write well-designed, testable code
• Integrate multiple software components into a fully functional software system
• Troubleshoot, debug and upgrade existing systems
• Deploy and support systems in production
• Comply with best practices and industry standards
• Work with Agile principles to regularly deliver quality products
• Ensure proper feature deployment or product upgrades
• Provide Second Tier support for clients that are live
• Other duties as needed

Qualifications

• A BS or MS in computer science, or a comparable field, or equivalent experience
• 2y+ experience in Java software development or other modern language
• Experience with SQL or NoSQL databases
• Client engagement experience and ability to work with a client in a consultative manner
• Excellent English communication skills, both verbal and written
• Availability to travel up to 15%

Benefits

Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Your First 30-Days at Feedzai

You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!