[Hiring] Software Engineer @RingCentral Innovation India

Role Description

We are looking for a passionate and skilled Software Engineer (Web Applications) with 9-13 years of experience to join our team. The ideal candidate has strong expertise in modern web technologies, exceptional debugging and troubleshooting abilities, and a knack for identifying and resolving complex issues at their root. This role requires someone who is a self-starter, thrives in fast-paced environments, and demonstrates empathy towards customers by delivering reliable and performant solutions.

• Design, develop, and maintain scalable web applications and features using JavaScript, TypeScript, and Webpack.
• Perform in-depth triage, troubleshooting, and debugging of production and pre-production issues across web systems.
• Conduct detailed root cause analysis to prevent recurring issues and drive long-term stability.
• Monitor, analyze, and optimize application performance and memory usage.
• Collaborate with cross-functional teams (Product, QA, Customer Support, Backend, etc.) to resolve technical challenges efficiently.
• Write clean, maintainable, and efficient code while following best practices in web development.
• Champion customer empathy by ensuring solutions prioritize usability, reliability, and performance.
• Proactively identify areas for improvement in existing systems and drive technical excellence.

Qualifications

• 9-13 years of hands-on experience in web application development.
• Strong proficiency in JavaScript, TypeScript, and Webpack.
• Excellent triage, troubleshooting, and debugging skills, especially in complex distributed environments.
• Proven experience in root cause analysis and implementing preventive measures.
• Good understanding of memory management, performance analysis, and optimization techniques for web applications.
• Strong problem-solving mindset, with the ability to work independently as a self-starter.
• Clear communication skills with the ability to explain technical issues to both technical and non-technical stakeholders.
• A strong sense of customer empathy and dedication to delivering high-quality user experiences.

Requirements

• Experience with modern frameworks/libraries.
• Comfortable debugging using HAR files.
• Back-end experience is a bonus.
• Familiarity with browser internals, developer tools, and profiling techniques.
• Exposure to CI/CD pipelines and automated testing frameworks.
• Prior experience working in customer-facing environments or supporting production systems.

Benefits

• Mediclaim Benefits
• Paid Holidays
• Casual/Sick Leave
• Privilege Leave
• Bereavement Leave
• Maternity Leave
• Paternity Leave
• Wellness Coaching
• Employee Referral Bonus
• Professional Development Allowances
• Night Shift Allowances