[Hiring] Site Reliability Engineer III @Sovos Compliance

Role Description

At Sovos, we're building the systems that power millions of daily transactions for customers around the world. As a Site Reliability Engineer III, you'll optimize the performance and scalability of our SaaS platforms, ensuring robust infrastructure that enables seamless tax compliance solutions. This role offers meaningful opportunities to shape our cloud infrastructure, elevate customer experience, and continuously expand your technical expertise.

• Define and implement processes to maintain software product configurations and infrastructure server configurations across our SaaS environment.
• Maintain applications and tools throughout the software development lifecycle, partnering closely with development teams.
• Create clear, thorough documentation following industry standards for process definition and user training.
• Work within an agile team to develop software solutions and provide guidance on configuration management best practices.
• Continuously evaluate current configuration management practices and propose improvements that enhance reliability and efficiency.
• Leverage AI-powered tools and automation to improve operational efficiency, accelerate troubleshooting, and drive continuous improvement initiatives.

Qualifications

• Experience with SaaS technologies, SDLC processes, and cloud infrastructure (application monitoring, data storage, and deployment).
• Proficiency with scripting languages such as PowerShell, Python, or Go, and familiarity with versioning tools like Git.
• Hands-on experience with Continuous Integration and Continuous Delivery tools such as Azure DevOps, and infrastructure as code tools (Terraform, CloudFormation, or Puppet).
• Experience with cloud deployment, monitoring, and operations analysis tools such as Grafana or Nagios.
• Comfort with AI-assisted workflows and demonstrated ability to leverage AI tools to enhance system reliability and operational processes.
• Strong communication skills (written and verbal) and a team-oriented mindset with a willingness to share knowledge and ideas.
• Professional proficiency in English required; Spanish or Portuguese is a plus.
• Availability to perform occasional off-hour responsibilities and participate in emergency on-call rotation.
• Due to client contractual obligations, the successful candidate will be asked to clear a background check and drug test upon hire.

Benefits

• Global Mentoring Programs
• AI Tools and Technology from Day 1
• Continuous Learning and Development
• Language Learning Support
• Global Employee Recognition Platform and Programs
• Global Parental Leave Policy
• Flexible Time-Off
• Comprehensive Health, Dental and Vision Insurance
• 401(k) with company match
• HSA with Sovos match
• Tuition Reimbursement
• Volunteer Time Off and Charitable Giving Match

Company Description

Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes nearly 20 billion transactions per year, helping companies scale their compliance strategy in 150+ countries.

• More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications.
• Learn more at sovos.com.