ServiceNow Solutions Architect @Nüvitek
Software Development
Salary $165,000 - $180..
Remote Location
🇺🇸 USA Only
Job Type full-time
Posted 1mth ago

[Hiring] ServiceNow Solutions Architect @Nüvitek

1mth ago - Nüvitek is hiring a remote ServiceNow Solutions Architect. 💸 Salary: $165,000 - $180,000 / year 📍Location: USA

Role Description

At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies.

As a ServiceNow Solutions Architect, you will play a vital role at Nuvitek. You will be working closely with an equally enthusiastic team of developers and engineers working in an Agile environment to modernize our customer's application using low-code solutions and enhance the ServiceNow platform for our organization. As part of the process, you will be learning from peers/seniors and will be mentoring juniors in your tenure with Nuvitek.

In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.

  • Support CSM, ITSM, HRSD, ITOM ServiceNow applications.
  • Maintain the stability and usability of the ServiceNow platform across production and non-production environments.
  • Perform application maintenance to include performance monitoring and error identification and remediation.
  • Manage key stakeholders both internally and externally.
  • Manage ServiceNow instance security: user/group access, administration, access control lists.
  • Initiate health scans and track the remediation of findings.
  • Develop automation scripts for efficient deployment and operations of ServiceNow using a variety of scripting and programming languages.
  • Use good coding practices to ensure reliable, durable code.
  • Understand customer critical business issues, requirements, and outcomes.
  • Draft solutions (Design/Build/Manage) defining scope, timelines, assumptions, and dependencies.
  • Incorporate ServiceNow best practices and accelerators.
  • Lead technical aspects of the ServiceNow implementation.
  • Provide technical guidance during workshops and assist in the creation and refinement of stories.
  • If required, configure the ServiceNow platform during sprints while sharing knowledge and best practices.
  • Design and communicate a technical architecture blueprint based on capability and process implementation roadmaps aligning to desired Business outcomes.
  • Analyze and translate business information and technical requirements into an architectural blueprint to achieve complex business objectives.
  • Engage with the customer’s Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customer’s core applications.
  • Facilitate workshops or meetings to gather requirements, present, and validate solutions and test the interpretation of the client’s needs.
  • Demonstrate experience working with workflows in two or more key areas of the ServiceNow platform (e.g. ITSM, CSM, HR, ITOM, SecOps).
  • Understand and have experience in driving process optimisation, efficiencies and productivity using automation.
  • Act as a mentor to support less experienced colleagues.
  • Serve as an active contributor of leading practices, standards, and thought leadership related to the ServiceNow platform.
  • Contribute to the development of opportunities and provide input to grow our business.

Qualifications

  • Bachelor’s degree from an accredited institute (preferably in Mathematics, Information Technology, Computer Science, or Engineering).
  • Minimum of 12 years of prior relevant experience or Masters with 10 – 13 years of prior relevant experience in the technical domain.
  • Minimum of 3+ years’ experience in system administration in particular in a service desk environment.
  • Implementation and integration experience with ServiceNow CSM, ITSM and HRSD modules.
  • Good communication and soft skills to be able to ask the customer the right questions and understand requirements from a user perspective.
  • Experience with ServiceNow and applying ITIL standards.
  • Hold a ServiceNow System Administrator certification and Implementation Specialist.
  • Experience with Data Migration.

Requirements

  • Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow.
  • Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision.
  • Experience in handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and Agile project management.
  • Strong troubleshooting and problem-solving skills, along with strong organizational and time management skills.
  • Good communication and interpersonal skills in a remote environment.
  • Experience working with software development team members.
  • Other open sources technology experience preferred.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability and Life Insurance
  • Parental Leave
  • 401K
  • Paid Time Off

Equal Opportunity Employer Statement

Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Before You Apply
🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
ServiceNow Solutions Architect @Nüvitek
Software Development
Salary $165,000 - $180..
Remote Location
🇺🇸 USA Only
Job Type full-time
Posted 1mth ago
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🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
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