[Hiring] ServiceNow Solution Architect @Talenti

Role Description

We are looking for an experienced ServiceNow Solution Architect to join our team and support strategic initiatives for NextEra. This is a highly visible role focused on defining the architecture, governance, and long-term evolution of the ServiceNow platform while enabling enterprise-wide digital transformation and automation initiatives. The ideal candidate will combine deep technical expertise with strong leadership skills, serving as the architectural authority for complex ServiceNow implementations and integrations.

Qualifications

• 7+ years of experience in ServiceNow architecture, development, and enterprise solutions.
• Strong expertise in ServiceNow platform architecture and implementation.
• Advanced knowledge of:
  • IT Service Management (ITSM)
  • IT Operations Management (ITOM)
  • Human Resources Service Delivery (HRSD)
  • IT Business Management (ITBM) / Strategic Portfolio Management (SPM)
• Hands-on development experience using:
  • JavaScript
  • AngularJS
  • HTML/CSS
  • ServiceNow APIs
• Experience with:
  • REST and SOAP integrations
  • Integration Hub
  • MID Server
• Strong knowledge of:
  • CMDB
  • SQL
  • Workflow Automation
  • ServiceNow Platform Governance
• Experience working with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP).
• Proven experience in technical leadership, enterprise architecture, and governance.
• Strong understanding of Agile methodologies, DevOps practices, and CI/CD pipelines.
• Fluent English for collaboration with global stakeholders and leadership teams.

Requirements

• ServiceNow Master Architect
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS) in two or more ServiceNow modules

Preferred Certifications

• ITIL v4
• TOGAF or Zachman Framework
• Cloud Certifications (AWS, Azure, or GCP)
• PMP Certification
• Agile and/or Scrum Certifications

Key Responsibilities

• Define the overall architecture, strategy, and roadmap for the ServiceNow platform.
• Lead complex ServiceNow implementations, integrations, and platform governance initiatives.
• Establish technical standards, architectural principles, and best practices.
• Serve as the primary technical authority and mentor for development and implementation teams.
• Ensure platform security, scalability, performance, reliability, and compliance with enterprise standards.
• Collaborate with business stakeholders to define innovative and scalable solutions aligned with organizational goals.
• Design and oversee integrations between ServiceNow and enterprise applications.
• Drive automation, innovation, and continuous improvement initiatives across the platform ecosystem.
• Support the evolution of ServiceNow capabilities and contribute to the organization's digital transformation strategy.
• Review solution designs, architecture artifacts, and implementation approaches to ensure quality and consistency.
• Provide guidance on emerging technologies, platform enhancements, and optimization opportunities.

Benefits

• Health Insurance
• Dental Plan
• Life Insurance
• Transportation Allowance
• Meal/Food Allowance
• Childcare Assistance
• TotalPass
• 24/7 Employee Assistance Program (psychological, legal, and financial support)
• Certification Reimbursement
• Learning Platform with free training and courses
• Employee Referral Bonus Program
• Recognition Program
• Mentorship and Career Development Platform