[Hiring] ServiceNow Senior Technical Consultant @NTT DATA North America

Role Description

We are seeking a ServiceNow Senior Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform.

• Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, and ITAM.
• ITAM - Software Asset Management / Hardware Asset Management
• ITOM – Discovery, Event Management, Service Mapping
• Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions.
• Provide technical leadership and mentorship to junior consultants and developers.
• Customize and configure ServiceNow applications using best practices and maintain platform integrity.
• Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools.
• Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards.
• Stay current with ServiceNow releases and proactively recommend platform enhancements.
• Support pre-sales activities including solutioning, demos, and proposal development.

Qualifications

• 6+ years of hands-on experience with ServiceNow platform development and administration.
• 6+ years of experience in ServiceNow implementations in enterprise environments.
• 6+ years of experience in ServiceNow architecture and data model.
• 6+ years of experience in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio.
• 6+ years of experience with Agile methodologies and DevOps practices.

Preferred Experience

• Excellent communication, presentation, and stakeholder management skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Certifications / Education (Required)

• CSA, CAD and at least 1 CIS-(any)
• Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.

Benefits

• Work with a team of passionate ServiceNow experts.
• Opportunity to lead high-impact digital transformation projects.
• Competitive compensation and benefits.
• Continuous learning and certification support.