[Hiring] ServiceNow Senior Managed Service Consultant @Atos

Role Description

The primary role of the Senior Managed Service Consultant is to work closely with managed service customers to review enhancement requests, propose solutions to business problems and then deliver the chosen design.

• Opportunity to configure and develop ServiceNow applications and modules across the breadth of the platform
• Opportunity to engage with multiple customers in different sectors using different areas of the ServiceNow product
• Career development - ServiceNow training and certification in line with business needs and personal growth

• Act as first point of contact, manage enhancement requests, and lead design workshops.
• Provide creative solutions and deliver ServiceNow implementations from design through testing.
• Share best practices, demonstrate strong verbal/written skills, and support knowledge transfer.

Qualifications

• ServiceNow expertise including implementation experience plus at least 2 CIS certifications.
• Strong scripting skills in PERL, JavaScript, Python, Shell.
• Experience with web services such as REST, SOAP, XML, JSON.
• Experience with ServiceNow modules (SPM, ITOM, CSM, HR, IRM) and relational databases (MySQL, MSSQL, Oracle) is desirable.

Requirements

• This role is UK-based and offers a remote working opportunity, with occasional UK domestic travel as required.
• The successful candidate should hold or be capable of obtaining SC clearance to work with UK public sector organisations.

Benefits

• Pension Scheme - contributions matched up to 10%
• Private medical cover
• Income Protection
• Life Assurance
• 25 days paid leave + National Holidays
• Flex benefits program