[Hiring] ServiceNow Junior Developer @COS Medtronic Shared Services Americas S.A.S.

Role Description

Work on a growing, dynamic team to implement new ServiceNow features, develop custom enhancements to ServiceNow applications, create new custom applications, and migrate legacy solutions to the latest technologies. This position offers a flexible working set-up, with options for on-site, hybrid, or remote arrangements depending on your location and preference. You’ll report to our Bogota office, collaborating with global teams and stakeholders across multiple regions.

• Design, develop, or modify custom and ServiceNow applications, scripts, widgets, and services
• Analyse existing and new functionality for implementation, enhancement, or removal
• Participate in entire development lifecycle
• Design and develop integrations with third-party software
• Design and develop portal and mobile-friendly web experience components including HTML, CSS, and front- and back-end scripting
• Perform configuration of the ServiceNow platform, including workspaces, portals, workflows, flows, reports, dashboards, AI Search, Now Assist, and data imports
• Collaborate with Business Process Analysts and ServiceNow Architects to transform business requirements into technical requirements and designs
• Provide technical guidance during workshops
• Conduct testing, identify and fix bugs during all stages of the development process
• Develop system design documentation (including GUI design, if required), perform coding, and test/debug programs
• Develop conversion and system implementation plans
• Prepare and obtain approval of system and programming documentation
• Recommend changes in development, maintenance, and system standards
• Correct program errors, prepare operating instructions, compile documentation for program support
• Create automated tests with ServiceNow Automated Test Framework
• Manage update sets/source control; support release/change management

Qualifications

• Bachelor’s degree
• Fluent English level
• One year of relevant experience designing, developing, and modifying apps
• Knowledge using JavaScript, HTML, CSS, AJAX, or ServiceNow platform development

Requirements

• Preferred certifications: ITIL, ITSM, or ServiceNow Certified Application Developer
• Experience developing custom Service Portal widgets, AI Search configuration, Flow Designer Flows, REST integrations, and Configurable Workspaces is advantageous
• Familiarity with OAuth authentication and Single Sign-on solutions

Benefits

• Competitive Salary and flexible Benefits Package
• A commitment to our employees lives at the core of our values
• A wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage
• This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP)