[Hiring] ServiceNow Enterprise Architect @ECS Tech Inc

Role Description

ECS is seeking a ServiceNow Enterprise Architect to work remotely. We are currently seeking a strong ServiceNow Enterprise Architect with a strong process and governance background. Responsibilities include:

• Maintaining awareness and providing feedback for application reviews.
• Leading a group of other Solution Architects and Technical Leads to drive consistent standards and outcomes.
• Providing feedback and maintaining the enterprise Roadmap.
• Creating implementation and support ROMs.
• Understanding ServiceNow licensing and best practices to minimize license utilization.
• Collaborating and improving on platform monitoring and health checks.
• Optimizing, transforming, and ensuring organizations are efficient and effective across the ServiceNow platform.
• Architecting customer solutions, providing support to sales, and participating in the SOW process.
• Engaging in setting standards and education on new or updated applications within ServiceNow.

Salary Range: $190,000-$230,000

Qualifications

• Must be a US Citizen per contract, no dual Citizenships.
• Must be able to obtain a Public Trust clearance or higher.
• Must be able to work across multiple programs across the Federal and DOD space.
• Functional and technical knowledge of ServiceNow.
• 5+ years of experience in SaaS software configuration and/or development.
• Functional knowledge and implementation experience of a minimum of 2 ServiceNow modules.
• Understanding of Enterprise Solutions including: Customer Service, Human Resources, Project Management, etc.
• Knowledge of Integrations such as LDAP, AD, SSO, Email Infrastructure, Web Services.
• 3+ years experience building custom applications in ServiceNow.
• Knowledge of relational databases.
• Strong desire to learn new technology.
• Minimum of two ServiceNow Implementation Specialist Certification (or completion within 6 months of start of position).
• ServiceNow Certified System Administrator.
• ITIL® Certification v3+ (or completion within 6 months of start of position).
• A high degree of passion, energy, and drive.
• Ability to travel if required.
• Strong customer relations and communication skills.
• Ability to prepare for, facilitate and lead customer work sessions.
• Demonstrates basic ServiceNow development skills.
• Possesses ability to create process flow diagrams and high-level architecture and documentation.
• Experience in Agile methodology.
• Must have the ability to participate remotely and attend meetings on camera.

Benefits

General Description of Benefits

Company Description