[Hiring] ServiceNow Architect @General Dynamics Information Technology

Role Description

GDIT's OJP project is currently searching for a dynamic, talented and experienced ServiceNow Architect to join our team in Washington, DC and Falls Church VA. This individual will serve as a solution architect and primary interface between technical and client stakeholders for complex, high visibility IT modernization project utilizing ServiceNow. GDIT is looking for a seasoned ServiceNow technical resource to work closely with our client’s senior leadership to assist OJP in modernizing their existing Enterprise software ecosystem.

• Utilizes excellent written and oral communication skills to work closely with executive Federal leadership and contractor and vendor technical staff to identify best solutions for the organization.
• Serves as a liaison between federal stakeholder and ServiceNow.
• Comfortable working independently and hands-on to prototype and evaluate custom and third party solutions for fit within the organization.
• Advises on high-level, complex solution development, architecture and management processes from concept ideation through development, launch and maintenance.
• Interfaces with development, account and executive management to develop and grow solutions and portfolios of solutions and offerings and to increase productivity and profits.
• Leads customer and opportunity-specific technical solution architecture efforts.
• Creates written and graphical content to support client and business stakeholders.
• Leads research initiatives of existing business environment including trends, best practices and organization preferred architectural frameworks to ensure organization's services match business trends.
• Suggests appropriate upgrades or relevant solutions to enhance organization's competency in meeting changing business needs.
• Interfaces and leads discussions across cross-functional teams, engaging executive management to ensure consistency in solution development and implementation.
• Identifies and evaluates business requirements; evaluates concepts and models such as market timing, knowledge of industry and trends.
• Reviews and approves decisions prior to implementation to ensure adherence to business strategies.
• Advises management regarding vision and strategy, technology innovations and enterprise architecture services.
• Prepares vision and strategy work products, technology and product analysis, white papers, and responses to queries on strategy and product related topics.

Qualifications

• Bachelor's degree in business administration, computer science, information technology or related field.
• 12+ years of business solutions experience, 5+ years in ServiceNow implementations.
• Experience working with company products and services, business processes and re-engineering.
• Experience working with office productivity tools; delivery assurance and/or industry standards on deliverables.
• Experience working with administrative and/or workflow systems.

Requirements

• ServiceNow Certified Implementation Specialist (CIS – IT Service Management, required).
• Experience with full lifecycle ServiceNow implementations.
• Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS.
• Experience with scripting in the ServiceNow platform using JavaScript, Jelly, and/or AngularJS including: Business Rules, Client Scripts, UI Actions, UI Pages, Widgets, etc.
• Agile Scrum/Kanban, DevOps, and Continuous Integration / Deployment / Delivery.

Benefits

• Variety of medical plan options, some with Health Savings Accounts.
• Dental plan options.
• Vision plan.
• 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
• Full flex work weeks where possible.
• Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• 15 days of paid leave per calendar year to be used for vacations, personal business, and illness.
• 10 paid holidays per year.
• Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.
• Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance.