[Hiring] Service Now Developer @Gainwell Technologies LLC

Role Description

ServiceNow developer will be responsible for designing, developing, implementing, and maintaining solutions on the ServiceNow platform. Will work with stakeholders to translate requirements into efficient applications through scripting, workflow creation, and integrations while ensuring security and compliance.

• Developing, installing, and troubleshooting ServiceNow applications
• Modifying existing applications and workflows to meet specific business requirements
• Integrating ServiceNow with other systems and applications
• Creating and managing scripts to automate tasks and processes
• Designing and implementing custom workflows to streamline business processes
• Troubleshooting technical issues and identifying root causes
• Providing technical support to users and administrators
• Ensuring the stability and reliability of the ServiceNow platform
• Deep understanding of ServiceNow's architecture and functionalities
• Knowledge of IT Service Management (ITSM) principles and best practices
• Familiarity with ServiceNow's modules and applications (ITSM, CSM, ITOM)
• Working closely with business stakeholders to understand their needs and requirements
• Collaborating with other developers and IT professionals
• Experience with software development methodologies and tools
• Deep understanding of the Configuration Management Database (CMDB) and Configuration Items (CI)

Qualifications

• 3+ years of ServiceNow design, development, implementation, and maintenance experience
• Demonstrated expertise in SNOW modules like ITSM, CSM, ITOM, HAM, SAM, GRC, SecOps etc.
• Proven ability to set up ServiceNow using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs
• Expertise with REST/SOAP APIs to integrate ServiceNow with other IT systems

Requirements

• Remote opportunity within the US
• May require on-call, shift, weekend, and evening work
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• Opportunities to travel through your work (0-10%)
• The deadline to submit applications for this posting is March 31, 2026

Benefits

• Generous, flexible vacation policy
• 401(k) employer match
• Comprehensive health benefits
• Educational assistance
• Leadership and technical development academies to help build your skills and capabilities