[Hiring] Senior Solution Architect - Workspace Microsoft Security & Endpoint Management @CDW

Role Description

The Senior Solution Architect (SSA) is a field-based technical pre-sales role that focuses on developing comprehensive solutions for CDW customers. This role involves providing consultative guidance, supporting partner product sales, scoping service offerings, and fostering strategic relationships to drive business growth. In this role you will be working with customers, delivery, and internal sales teams to develop and maintain strategic relationships and be a trusted advisor to grow our Digital Experience services business. The role will be responsible for the entire Workspace portfolio. The ideal candidate will have knowledge of Microsoft Intune, Defender, and Microsoft Endpoint Configuration Manager (MECM). Having some background in other endpoint and application management such as Jamf, and VDI is also beneficial.

What you will do

• Develop appropriate assessment and service solutions for CDW customers, including architecture, optimizations, technology health checks, deployment services, and advisory services.
• Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author statements of work (SOWs).
• Analyze technical and competitive considerations, defining actions to meet customer requirements in the sales cycle and through a consultative approach provides enhanced business outcomes beyond initial customer expectations.
• Maintain strategic relationships with Customers, Internal Sales & Delivery management, acting as a trusted advisor to drive business growth.
• Maintain relationships with Key strategic partners and maintain at least 3 partner technical certifications.
• Practice ownership of your assigned territory by establishing a regular cadence with vendors/partners/customers and assisting Sales with territory strategy planning.
• Act as a subject matter expert in multiple families of products and solutions.
• Drive outreach initiatives, technical enablement projects, coaching, and mentoring for other SAs.
• Develop content to effectively train coworkers in formal trainings as well as team huddles.

Qualifications

• Bachelor's Degree and 3+ years experience, OR 7+ years equivalent experience.
• Minimum of five years in technical, pre-sales, or post-sale delivery role.
• Motivated, self-starting, and able to independently perform high quality work with minimal guidance.
• Industry knowledge and domain expertise: An SSA should possess domain expertise. They should understand industry-specific challenges, regulations, and best practices.
• Team collaboration and leadership: Collaboration with cross-functional teams, including sales and delivery, is crucial in this role.
• Customer-focused approach: An SSA must have a customer-centric mindset and be able to understand and articulate customer needs effectively.
• Solution design and problem-solving skills: The candidate should have the ability to design and communicate comprehensive solutions that address customer requirements.
• Willingness to travel up to 25% or as needed.

Requirements

• Pay range: $94,000 - $132,100 depending on experience and skill set.
• Annual bonus target of 25% subject to terms and conditions of plan.

Benefits

• Benefits overview: https://cdw.benefit-info.com/
• Salary ranges may be subject to geographic differentials.