[Hiring] Senior Software Solutions Architect @Christian Care Ministry

The range for this role is $116,000 - $167,500

Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education.

This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered:AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV.

The Mission

At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility.

The Team

Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability.

The Job

The Senior Software Solutions Architect (SSSA) leads technology solution design efforts within one of Christian Care Ministry’s (CCM) domain pillars, following the CCM SDLC process. The SSSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, and working directly with the software delivery team to ensure quality development and release of features. The SSSA coordinates with our project managers, executive sponsors, and departmental “business owners” to ensure organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy.

During the project design efforts, the Senior Software Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, 3rd Party Vendors/Partners, Software Delivery Managers, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to Members of CCM's Medi-Share program. Additionally, the SSSA works closely with the Sr. Manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy.

The Senior Software Solutions Architect works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, and will conduct requirements-gathering from end users, stakeholders, and other SMEs.

Essential Job Duties & Responsibilities

• Craft value stream software feature roadmaps, prioritizing stakeholder feature delivery alongside architectural improvements
• Translate requirements into end user/stakeholder readable Functional Design documents
• Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person)
• Partner with senior leadership across the ministry to support strategic goals with effective technology solutions through the delivery pipeline (ideation, business case development, project planning, execution, maintenance, and retirement)
• Properly scope, design, and size business feature delivery efforts
• Provide direction and guidance on solution architecture to the IT Delivery teams through functional design specifications and feature specifications
• Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, costs, etc.)
• Serve as Product Owner for Agile Software Delivery teams
• Participate in Design and Sprint sessions following Scrum methodology
• Manage time effectively, communicating project status accurately to Project Managers
• Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns
• Work with architecture and design leadership to design value stream roadmaps to best align with business strategy
• Mentor and guide delivery teams in requirements elicitation, functional design, and decomposition
• Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success
• Support vendor evaluations; responsible for providing recommendations and assessment scoring
• Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional solution requirements that would not be clear to the business
• Drive the sourcing of new solutions to help generate improvements to processes
• Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII
• Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs
• All other duties as assigned

Essential Skills & Abilities

• Lead with influence as an individual contributor, leveraging data and industry research to support decision-making with stakeholders; excellent candidates possess a winsome personality and exercise active listening skills
• Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions
• Strong hands-on Full Stack application development experience that includes experience across languages and projects
• Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)
• Working knowledge of web-focused software architecture including Single-Page Applications, RESTful JSON APIs, Databases, Message Queueing and Pub/Sub
• Strong data analysis skillset to identify product utilization trends and anomalies; excellent candidates can translate stakeholder questions into queries and present results back with narratives
• Basic understanding of artificial intelligence and using it to create efficiencies within one’s personal workflows
• Working knowledge of business process modeling and collaboration tools (Jira, MS Teams, Confluence)
• Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level
• Serve as a proven expert of technology with expertise in the design, creation, management, and business use of large enterprise applications
• Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success
• Ability to work in a fast-paced, multi-project environment, meeting commitments and deadlines
• Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology
• Ability to functionally design & specify complex solutions, including As-Is and To-Be diagrams (both user and data flow), functional requirement definition via user stories (As a __, I want __ so I can ___), and functional acceptance criteria definition (Given __ when __ then __)
• Ability to effectively partner with a User Experience team for user research, interaction design, information architecture, user interface design, and usability evaluation
• Ability to lead assessment of development budgets and schedules
• Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun

Core Competencies/Demonstrable Behaviors

• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Customer focus - Building strong customer relationships and delivering customer-centric solutions
• Tech savvy - Anticipating and adopting innovations in business-building digital technology applications
• Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
• Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences.
• Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition
• Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry
• Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment

Education and/or Experience

• Bachelor’s degree with 7+ years experience in software solution design and implementation of complex IT projects OR 10+ years experience in software solution design and implementation of complex IT projects required
• 3+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required
• Experience with domain-driven software architecture, system integration, software development, and data modeling required
• Master’s degree preferred – either in technology (MS) or business (MBA)
• Agile software development experience required (certified Product Owner preferred)
• Experience in a healthcare-related field preferred
• Experience as a Solution Architect in the health plan industry preferred

Supervisory Responsibilities

• This job has no supervisory responsibilities

Incentives & Benefits

We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.

For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:

• 100% paid Medical for employees/99% for family
• Generous employer Health Savings Account (HSA) contributions
• Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
• 6 weeks of paid parental leave (for both mom and dad)
• Dental - two plans to choose from
• Vision
• Short-term Disability
• Accident, Critical Illness, Hospital Indemnity
• 401(k) – up to 4% match on ROTH or Traditional contributions
• Generous paid-time off and 11 paid holidays
• Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
• Employee Assistance Program including no cost, in-person mental health visits and employee discounts
• Monetary Anniversary Awards Program
• Monetary Birthday Awards
• Tuition Reimbursement Program

Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.