[Hiring] Senior Software Infrastructure Engineer @Zillow

Role Description

The Senior Specialist, Software Engineering, Systems designs, builds, and operates scalable, reliable, and secure infrastructure and platform services that support thousands of Zillow applications and services. This role leads complex systems engineering initiatives, automates infrastructure and deployment workflows, and partners closely with product and engineering teams to improve availability, performance, and developer productivity across a cloud-native, microservices-based environment.

You will get to:

• Improve the Security, resilience, and compliance posture of infrastructure and systems by implementing controls, performing reviews, and collaborating with Security and compliance partners.
• Partner with software engineering teams to design operable services, guide adoption of platform capabilities, and mentor engineers on systems engineering and operational excellence.
• Partner with software engineering, Security, and product teams to define non-functional requirements (availability, scalability, resiliency) and translate them into system designs.
• Monitor and optimize system performance, capacity, and cost, implementing observability best practices and responding to complex production incidents to restore service quickly.
• Architect, implement, and maintain cloud-based infrastructure and platform services that support large-scale, distributed applications in a microservices environment.
• Lead the design and automation of CI/CD pipelines, configuration management, and infrastructure-as-code to improve deployment reliability, speed, and repeatability by leveraging AI Tools.
• Drive observability, performance, and capacity improvements by enhancing monitoring, alerting, logging, and incident response practices across systems.
• Mentor engineers on systems design, DevOps/SRE practices, and operational excellence, modeling effective incident and change management behaviors.
• Troubleshoot and resolve complex production issues across the stack, performing root cause analysis and driving preventative improvements.

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and instead work from a physical location of their choice, which must be identified to the Company. Employees may live anywhere in Mexico, with availability to travel to Mexico City, as we recommend attendance at occasional office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance, and location.

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a related field.
• 8+ years of experience in systems engineering, site reliability engineering, DevOps, or related software engineering roles supporting large-scale, distributed systems in cloud environments.
• Experience designing, implementing, and operating cloud-based infrastructure (for example, AWS, GCP, or Azure), container orchestration (for example, Kubernetes), and infrastructure-as-code tools (for example, Terraform or similar).
• Experience designing, implementing, and operating infrastructure and services using technologies such as public cloud platforms, containers, orchestration, CI/CD, and observability tooling.
• 6+ years of experience in software engineering, site reliability engineering, DevOps, or systems engineering supporting highly available, large-scale applications.
• Experience with at least one modern programming or scripting language (for example, Python, Go, Java, or similar) to build tooling and automate operations.
• Experience with modern observability practices, including metrics, logging, tracing, and incident response in production environments.
• Experience collaborating with cross-functional engineering teams to deliver stable, scalable, and secure platforms and services.
• Experience building and maintaining CI/CD pipelines and automation for application and infrastructure deployments.
• Experience using AI to build software and workflows for infrastructure and productivity.
• Or an equivalent combination of education and experience.

Benefits

• Competitive base salary.
• Benefits package.
• Equity awards based on experience, performance, and location.

Company Description

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing, and renting with greater ease and confidence.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025 and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.