[Hiring] Senior Software Engineer - Lifecycle Customer @Utility Warehouse

Role Description

We are looking for a frontend-focused Senior Software Engineer who thrives on autonomy and enjoys solving complex problems at scale. You should be a player-coach who values collaboration, pragmatism, and low-ego teamwork.

We work in small, fully autonomous teams that have real ownership of their products. We use the best tool for the job and constantly look for better.

You will join the Lifecycle team, the home of multi-service sales at Utility Warehouse. The team sits at the heart of UW's growth, alongside Acquisition, building tools for in-life cross-sell and bundling. We are currently in an exciting period of innovation, building new digital capabilities to meaningfully improve the experience for Customers and Partners alike.

In this role, you will be integral to UW's growth engine, owning the technical decisions that turn complex multi-service journeys into seamless experiences for Customers and Partners.

• Build seamless, performant experiences across both web (React/TypeScript) and mobile (React Native), ensuring a consistent feel whether a Customer is on the app or portal.
• Work across Customer-facing journeys and internal Partner tools, owning the end-to-end frontend experience for acquisition and cross-sell flows.
• Lead the development and modernisation of reusable React and React Native components, raising the bar for consistency and quality across the Lifecycle squad.
• Partner closely with designers and backend engineers to translate complex UX requirements into polished, production-ready interfaces.
• Integrate with GraphQL APIs to surface the right data at the right point in the customer journey, working closely with backend teams to shape the contract.

Qualifications

• Strong experience in Web React using TypeScript.
• Strong knowledge of developing mobile applications with React Native.
• Experience with CI/CD tools and automated testing.
• Familiarity with GraphQL or a genuine willingness to learn it.
• Proven track record of mentoring mid-level engineers and modelling best practices.
• Ability to thrive in agile, iterative environments.

Benefits

• Competitive salary: We benchmark against the industry and will share the salary openly during our first conversation.
• Performance bonus: An annual discretionary bonus ranging from 15-40%.
• Flexible working: We’re a remote-first business.
• Work-life balance: We offer an optional four-day working week (90% pay for 90% impact).
• Work from anywhere: You can work abroad for up to three weeks, twice every tax year.
• Holiday: 25 days plus bank holidays (increasing with tenure), with the option to trade up to five days each year.
• UW discounts: Save on our services and get a free Cashback Card. You’ll also get access to 100s of rewards and discounts through Perkbox.
• Future planning: Matched-contribution pension scheme and life assurance (up to 4x salary).
• Family first: Policies designed to help you and your family thrive.
• Flexible benefits: An allowance for private health insurance, dental insurance, or gym membership.
• Sabbaticals: An eight-week paid sabbatical after four years of service.
• A commitment to helping you develop your career journey through learning, coaching and new experiences.
• Inclusion: Join belonging groups that help shape our culture.
• Events: Company-wide celebrations including the ‘Great Big Get Together’ and our ‘Good Hearted Go-Getter Awards’.