[Hiring] Senior Software Engineer @American IT Systems

Role Description

We are seeking a highly skilled Senior Software Engineer to support and enhance our Enterprise Marketing Management (EMM) platform. The engineer will work closely with Marketing, Product, Business Operations, and IT teams to develop, customize, integrate, and support enterprise marketing solutions built on HCL Unica and related technologies. This role requires strong Java backend development experience, data integration expertise, SSIS/ETL development skills, SQL proficiency, and the ability to support complex enterprise applications that enable large-scale B2B and B2C marketing operations.

Key Responsibilities

• Design, develop, enhance, and support customizations for HCL/IBM Unica Campaign and Unica Plan platforms.
• Develop and maintain Java-based integrations, services, and automation solutions supporting marketing workflows.
• Build and support ETL processes using SSIS and related data integration technologies.
• Design, optimize, and maintain SQL Server databases, stored procedures, views, and data processing jobs.
• Develop and support REST and SOAP API integrations with internal and external enterprise applications.
• Troubleshoot production issues, perform root cause analysis, and implement long-term solutions.
• Collaborate with business stakeholders to gather requirements and translate them into scalable technical solutions.
• Support platform upgrades, patching activities, and environment migrations.
• Develop batch automation processes to improve operational efficiency and reduce manual effort.
• Participate in Agile ceremonies including sprint planning, backlog refinement, estimation, and retrospective activities.
• Create technical design documentation, deployment procedures, and operational support documentation.
• Partner with external vendors and cross-functional teams to deliver reliable enterprise solutions.
• Provide on-call support for critical production applications as needed.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• 7+ years of software development experience.
• 5+ years of Java/J2EE development experience.
• Strong experience with:
  • Java
  • Spring Framework / Spring Boot
  • REST APIs
  • SQL Server
  • Oracle databases
  • JDBC
  • JSON/XML
  • Git
• 3+ years of SSIS development experience.
• Experience designing and supporting ETL and batch processing solutions.
• Strong SQL development skills, including:
  • Stored Procedures
  • Performance Tuning
  • Complex Queries
  • Data Modeling
• Experience troubleshooting and supporting enterprise applications in production environments.
• Experience working within Agile/Scrum delivery teams.
• Strong communication and stakeholder management skills.

Preferred Qualifications

• HCL Unica Campaign and/or Unica Plan experience.
• Experience with enterprise marketing platforms.
• Experience with:
  • Apache Camel
  • JMS Messaging
  • SOAP Services
  • GraphQL
  • JavaScript
  • jQuery
  • ExtJS
• Experience integrating with enterprise applications such as CRM, ERP, HR, Marketing, or Event Management systems.
• Experience supporting marketing automation and campaign management solutions.
• Knowledge of cloud platforms such as Azure.
• Experience with DevOps pipelines and CI/CD automation.

Technical Stack

• HCL Unica Campaign
• HCL Unica Plan
• Java / J2EE
• Spring Boot
• SQL Server
• Oracle
• SSIS
• REST APIs
• SOAP Services
• Git
• Jenkins/Azure DevOps
• Apache Camel
• XML / JSON

Success Factors

• The ideal candidate will:
  • Quickly understand complex business processes and marketing workflows.
  • Be comfortable working independently in a small team environment.
  • Possess strong analytical and troubleshooting skills.
  • Balance development, integration, and production support responsibilities.
  • Drive automation and continuous improvement initiatives.
  • Partner effectively with business stakeholders and vendor teams.

Nice-to-Have Domain Experience

• Enterprise Marketing Management (EMM)
• Marketing Operations
• Campaign Management Platforms
• HCL/IBM Unica
• Customer Marketing Technologies
• Workflow Automation
• Enterprise Application Integration