[Hiring] Senior ServiceNow Integration Engineer @Grupo Logiscenter, S.L.

Role Description

This is a hands-on engineering role, not an admin role. You'll be the ServiceNow expert at Levata — building and maintaining the certified integrations that connect our field service and asset management platforms to enterprise customer ServiceNow environments.

You'll walk into a live, Store-certified app already handling enterprise traffic and a second certification in flight. There's real work to do from day one, clear ownership, and direct visibility with leadership.

• Build and maintain certified ServiceNow apps that connect Levata's platforms to customer environments — business rules, scripted APIs, automated tests, configuration UIs, and everything in between.
• Design how data flows in real time between ServiceNow and our platforms — work orders, job status updates, asset data, and more.
• Lead the ServiceNow Store certification process for our FSM Dispatch app — TrueView is already certified, FSM is next.
• Architect how Levata's hardware asset data (scanners, printers, tablets across 1,700+ customer locations) syncs into customer ServiceNow environments.
• Be the internal expert on ServiceNow best practices, upgrades, and integration patterns.

Qualifications

• 5+ years of hands-on ServiceNow development — you write business rules, scripted APIs, and integrations regularly.
• Proven experience building integrations between ServiceNow and external platforms (REST APIs, OAuth 2.0, bidirectional sync).
• Experience building scoped apps — you understand the constraints and requirements of apps built for distribution.
• Experience writing automated tests within ServiceNow.
• CSA certification + at least one of: CIS-ITSM, CAD, or CIS-FSM.

Requirements

• Experience taking a ServiceNow app through the Technology Partner Program (TPP) certification process.
• Background in the Field Service Management module (work orders, dispatch, technician management).
• Familiarity with asset or hardware management integrations in ServiceNow.
• Experience building custom IntegrationHub spokes and Flow Designer automations.
• Comfortable with modern REST APIs and authentication patterns on non-SN platforms.
• Experience with Now Assist or other ServiceNow AI features.
• Background in enterprise retail, food service, or logistics customers.

Benefits

• Real ownership from day one — you're not one of ten ServiceNow engineers. You're the ServiceNow engineer.
• Live production impact — our certified apps are handling real enterprise customer traffic now.
• Modern engineering culture — we use AI-assisted development, move fast, and don't have layers of bureaucracy.
• Remote role.

Company Description

Levata powers how enterprise companies manage and service their technology in the field — from the devices running on warehouse floors to the technicians dispatched to fix them. Our platforms serve some of the largest names in retail, food service, and logistics. We're a small team that builds and ships fast, and we're looking for a ServiceNow engineer who wants to own something real.