[Hiring] Senior Ruby / Rails Engineer @FunnelCloud

Role Description

We are looking for a Senior Ruby / Rails Engineer with strong technical judgment, product ownership mindset, and the maturity to work in customer-critical industrial systems. This is primarily a Ruby/Rails product engineering role.

• Understand the full product experience: backend behavior, frontend workflows, customer usability, and production supportability.
• Strong in Ruby/Rails and comfortable contributing across product surfaces, including JavaScript frontend work, ideally Ember.js.
• Experience with mobile, responsive, tablet, or shop-floor user interfaces is valuable.
• Take ambiguous product and production problems from investigation to practical solution.
• Work on Ruby/Rails applications and backend services supporting MES workflows, quality processes, logistics, maintenance, reporting, operational visibility, customer-specific factory scenarios, and production-critical business logic.
• Primary product stack includes Ruby/Rails, PostgreSQL, Redis and related Ruby tooling.
• Broader stack includes JavaScript/Ember, .NET integration components, Docker, industrial integrations, on-premise deployments, customer-specific environments, and shop-floor-facing user experiences.

Qualifications

• Senior-level Ruby / Ruby on Rails experience in production systems.
• Strong understanding of backend application design, APIs, databases, background jobs, and production reliability.
• Ability to contribute across the product when needed, not only inside isolated backend tasks.
• Practical JavaScript experience and willingness to work with frontend code. Ember.js experience is especially valuable.
• Strong debugging, troubleshooting, and root-cause analysis skills.
• Comfortable working with logs, databases, background jobs, APIs, frontend behavior, and production systems.
• Ability to support production/customer issues during standard European working hours.
• Ability to understand customer or operational problems and turn them into practical engineering improvements.
• Ability to think through customer workflow, product behavior, supportability, and regression risk before calling work “done.”
• Practical experience using AI-assisted engineering in real development work.
• Ability to apply AI tools responsibly.
• Strong ownership mindset and good judgment under pressure.
• Ability to work independently in a remote team.
• Ability to work consistently in a European timezone.
• Clear written and verbal communication in English.

Requirements

• Build, maintain, and improve FunnelCloud product capabilities.
• Work on software supporting MES, quality, logistics, maintenance, reporting, 3D defect mapping, AMR-enabled logistics, and operational visibility.
• Contribute primarily in Ruby/Rails, while also working with frontend product areas when needed.
• Improve product workflows used by operators, supervisors, maintenance, quality, logistics, Customer Success, and plant teams.
• Help identify customer-facing side effects, UI/workflow regressions, and cross-application impact of product changes.
• Translate real customer and factory problems into practical product and engineering improvements.
• Contribute to feature development, bug fixes, diagnostics, tests, automation, modernization, and supportability improvements.
• Troubleshoot across Ruby/Rails, PostgreSQL, Redis, APIs, background jobs, logs, integrations, frontend behavior, and customer environments.
• Support Customer Success’ 1st level support with deeper technical analysis during standard working hours.
• Identify recurring production or customer issues and turn them into durable fixes, better diagnostics, tests, documentation, automation, or product improvements.
• Improve supportability, observability, runbooks, dashboards, alerts, and engineering workflows.
• Collaborate with Product, QA, and Customer Success teams to clarify customer challenges and deliver practical solutions.

Benefits

• Work in a remote environment with a flexible schedule.
• Opportunity to contribute to meaningful industrial software.
• Be part of a team that values integrity, value creation, customer focus, continuous improvement, teamwork, and fulfillment.