[Hiring] Senior Platform Engineer @ThoughtExchange

Role Description

Join a team where innovation and cutting-edge technology are at the forefront. As a Senior Platform Engineer, you’ll play a pivotal role in scaling cloud operations and enhancing the security of our platform, while driving forward-thinking projects in collaboration with a passionate Software Engineering team. This is your chance to work on high-impact cloud systems, ensuring availability, reliability, and scalability while championing a culture of automation and innovation.

• Design, automate and improve our software delivery platform, keeping our engineers effective as the way we build software changes.
• Build and own the tooling and guardrails for AI agent workflows.
• Scale resilient backend cloud infrastructure as our product grows.
• Lead initiatives that set best practices in infrastructure, automation, security and observability.
• Own the end-to-end delivery of complex features and projects, from planning and design through deployment and operational health.
• Work with engineers and leaders to shape a technical roadmap.
• Mentor other engineers and raise the team’s technical bar through code reviews and shared best practices.
• Help build a respectful, productive remote-first team, through stand-ups, design talks and day-to-day collaboration.

Qualifications

• 5+ years of experience in software development, cloud infrastructure or DevOps, ideally in a SaaS company.
• Proficiency in Linux system administration (Ubuntu).
• Experience running Docker and Kubernetes in production.
• You’ve built and maintained AI agents and the tooling around them with effective guardrails, permissions, sandboxes and validation gates.
• Hands-on experience with CI/CD tools and practices.
• Strong Python and Bash skills.
• Working knowledge of infrastructure-as-code (IaC) tools such as Ansible, Packer and Terraform.
• A deep understanding of cloud concepts and providers (especially AWS).
• Experience using system monitoring tools (e.g. Sentry, Scalyr, Datadog).
• Strong debugging skills: you find root causes and work with others to fix them.
• You work well on your own and as part of a team.

Requirements

• Nice to have: Experience with distributed systems programming.
• Nice to have: Experience with automated testing frameworks (e.g. Testim, Playwright).

Salary Range

The hiring range for this role is $128,625 - $151,324. Your specific compensation within this range is determined based on your job-related skills, knowledge, experience, and our internal equity assessment.

Benefits

• From day one, you’ll receive a benefits package focused on health & wellness that includes a generous time off policy, flexible extended benefits plan options, and company-wide wellness days off scheduled throughout the year.
• Our benefits package also includes maternity & parental leave top-up programs, as well as access to Maple & Inklbot, which support our employees' primary care, mental health, and wellness needs.
• We’ve been remote-first for over ten years. We’re contribution-focused and operate on mutual trust.
• We walk the walk when it comes to our product, ensuring that no critical decisions are made without including our employees' perspectives.
• We pay fairly, considering the complexities of market rates, experience, location, and demand.
• In addition to competitive pay and benefits, employees receive share options when joining the company.
• We host regular learning sessions and provide access to an annual Professional Development stipend & Company Coach.