[Hiring] Senior Integration Analyst @Loyal Guru

Role Description

We are looking for a Senior Integration Analyst to become a trusted technical advisor for our most important clients. Your main mission will be to lead the technical integration of our platform, ensuring a smooth and successful process from day one. You'll be the expert who designs solutions, solves technical challenges, and builds lasting relationships, working hand-in-hand with Project Managers and Customer Success Managers.

Your Responsibilities

• Own the end-to-end technical integration lifecycle for strategic clients, from initial discovery and solution design to a successful go-live.
• Act as the primary technical point of contact for a portfolio of clients, building trust and ensuring a seamless integration experience with the Loyal Guru platform.
• Design and architect robust and scalable integration solutions tailored to complex client needs, leveraging your deep knowledge of our platform and Google Cloud Platform.
• Proactively identify and troubleshoot complex technical challenges that arise during and after the integration process, collaborating with internal teams to ensure swift resolution.
• Work in close partnership with the Head of Integrations & Delivery to align client solutions with the team's architectural standards and best practices.
• Collaborate with Customer Success Managers to ensure a smooth handover post-integration and provide ongoing technical account management to drive product adoption and long-term success.
• Translate complex client requirements into clear technical specifications for the Product Development team.
• Serve as a subject matter expert on our platform's integration capabilities, representing the team in discussions with Product and other departments.

Qualifications

• 5+ years of proven experience in a technical, client-facing role (e.g., Senior Integration Specialist or Solutions Architect) within a SaaS environment.
• Expert-level knowledge of Google Cloud Platform (GCP).
• Hands-on experience with Data Integration and ETL tools and concepts (e.g., Talend).
• Solid grasp of SQL and/or NoSQL databases and a deep understanding of object-oriented programming languages (Python, Java, Go, C#, etc.).
• Proven experience designing, managing, and troubleshooting complex API integrations (REST, SOAP, etc.).
• Exceptional communication skills with a proven ability to explain complex technical concepts simply to all types of stakeholders.
• An analytical, problem-solving mindset and the ability to manage multiple complex projects simultaneously.
• A degree in Computer Science, Software Engineering, or equivalent work experience.

Extra Points to Shine

• Previous experience in the Retail sector.
• Knowledge of agile methodologies (Scrum, Kanban).
• Familiarity with project planning and tracking tools.
• AI Data Platforms: Knowledge of Google Cloud Vertex AI, Databricks AI, or Microsoft Fabric for high-scale data integration and model deployment.
• Automation & AI Agents: Experience developing and orchestrating AI-driven workflows using tools like n8n, LangChain, or similar automation platforms to build intelligent agents.

Benefits

• Flexible hours.
• Intensive workday: Every Friday and throughout August.
• Day off on your birthday.
• True hybrid model: Come to the office, but with real freedom to manage your time.
• 25 days of vacation.
• Budget for training and language classes.
• Access to Wellhub and BH Bienestar.
• 50% discount on health insurance (Sanitas).
• In-office yoga classes.
• Team pádel.
• Frequent team buildings.