[Hiring] Senior IBM Datacap Technical Architect / Hands-On SME @Govcio LLC

Role Description

GovCIO is seeking a highly experienced Senior IBM Datacap Technical Architect / Hands-On Subject Matter Expert (SME) to provide technical leadership, application development, architecture assessment, production troubleshooting, and ongoing engineering support for an enterprise IBM Datacap environment integrated with IBM FileNet Content Manager and other enterprise systems. This position requires deep, hands-on expertise with IBM Datacap 9.x, including:

• Rule Runner
• Taskmaster/TMS
• Web Taskmaster (WTM)
• NScan
• Datacap Studio
• Application rulesets
• Custom actions
• Document processing
• Database connectivity
• FileNet integration

The successful candidate must be capable of independently diagnosing complex, cross-platform production issues, identifying underlying root causes, implementing corrective solutions, and improving application reliability, performance, scalability, and maintainability. This is not a primarily advisory, management, or general administration role. The individual must be an experienced technical architect who remains actively involved in application configuration, development, troubleshooting, scripting, technical testing, and production incident resolution.

The role requires sufficient cross-stack expertise to collaborate effectively with Oracle DBAs, Windows/infrastructure engineers, FileNet administrators, security teams, application developers, and IBM Support.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience with 12 years (or commensurate experience)
• 10+ years of relevant enterprise application development, integration, or technical engineering experience
• 8+ years of direct, hands-on IBM Datacap development, configuration, administration, and troubleshooting experience, including enterprise production support
• Demonstrated expertise with IBM Datacap 9.x, preferably 9.1.x, including Datacap Studio, Rule Runner, Taskmaster/TMS, WTM, NScan, Datacap Server, and Application Manager
• Proven experience designing and supporting distributed, multi-server Datacap environments
• Strong hands-on development experience with Datacap rulesets, workflows, custom actions, scripting, and exception handling
• Demonstrated experience integrating Datacap with IBM FileNet P8/Content Engine, including document export, metadata mapping, document identification, and troubleshooting
• Strong SQL and relational database experience, including Oracle and Microsoft SQL Server
• Ability to troubleshoot Oracle database connectivity, application/database interaction, client configurations, and recovery behavior
• Strong Windows Server, IIS, Windows services, service-account, permissions, shared-storage, and configuration troubleshooting experience
• Strong understanding of OCR/ICR, document conversion, image processing, PDF/TIFF handling, barcode recognition, document classification, and verification
• Proficiency in C#/.NET, VBScript and/or VB.NET, JavaScript, SQL, and applicable scripting technologies
• Demonstrated ability to troubleshoot complex production incidents using logs, transaction tracing, performance metrics, and structured root-cause analysis
• Experience with performance tuning, capacity planning, concurrent processing, resource utilization, and application resiliency
• Experience implementing technical fixes, testing corrective actions, and supporting controlled production releases
• Strong technical communication skills and ability to explain complex incidents, technical findings, and corrective actions to engineers, leadership, and customers
• Ability to independently own technical investigations and deliver working solutions rather than relying exclusively on vendor support or infrastructure teams
• Clearance Required: Must be able to attain/maintain a PBGC Public Trust

Requirements

• Diagnose recurring processing failures involving Rule Runner, Taskmaster/TMS, WTM, and related Datacap services
• Investigate pending, running, stalled, aborted, and partially completed batches to determine the actual failure point
• Troubleshoot Rule Runner thread configuration, task assignments, resource utilization, workflow execution, and processing bottlenecks
• Analyze intermittent service instability, hung processing threads, unexpected service termination, and processing failures following restarts
• Evaluate batch recovery, retry behavior, restart sequencing, and the ability to resume processing without data loss, duplication, or inconsistent states
• Correlate batch-level, thread-level, application, Windows, database, and infrastructure evidence to isolate root causes
• Implement permanent corrective actions rather than relying primarily on service restarts or temporary operational workarounds

Benefits

• Competitive salary range: USD $150,000.00 - USD $185,000.00 /Yr.