[Hiring] Senior Forward Deployed Engineer @Federato

Role Description

Drive planning, scoping, and delivery of complex implementations:

• Anticipate blockers, manage customer timelines, escalate issues, and ensure launch readiness across functions.
• Serve as technical escalation point for integration and custom implementation issues.
• Debug deep integration problems and design robust solutions tailored to client-specific constraints.
• Lead technical discovery calls with customers, translate ambiguous requirements into scoped stories, and build trust with customer stakeholders.
• Propose and influence architectural decisions.
• Design implementation approaches optimized for product strengths and constraints.
• Recommend process or feature improvements based on real-world deployment learnings.
• Represent the Forward Deployed Engineering function in product feedback, feature prioritization, and cross-functional alignment.
• Drive continuous improvement: create and own best-in-class delivery playbooks, onboarding processes, internal training, and technical mentorship for junior FDEs.
• Communicate findings and recommendations clearly to customers and internal stakeholders.
• Influence roadmap priorities through structured, data-driven feedback.
• This role will be heavily hands-on with coding, including writing and debugging production and integration code in languages such as Python, JavaScript, and SQL as part of customer implementations and internal tooling.

Qualifications

• B.S. in Computer Science or a related technical discipline, or equivalent experience.
• 6-8+ years of software engineering, systems engineering, or technical product/program management experience.
• Deep expertise across multiple product domains.
• Ability to debug complex integrations and build custom solutions.
• Strong communication skills.
• Demonstrated track record mentoring or leading other engineers.
• Cross-functional coordination skills and organizational leadership in delivery settings.
• Coding competency in SQL, JavaScript, and Python.

Requirements

• Strong communication skills — able to lead discovery sessions, manage client expectations, present technical tradeoffs, and influence stakeholders.
• Demonstrated track record mentoring or leading other engineers, creating documentation/playbooks, and contributing to internal process improvements and knowledge sharing.
• Ability to own multiple customer timelines concurrently.

Benefits

• Salary: $160,000 - $200,000 a year.
• Total compensation package includes stock options, benefits, and additional perks.

Company Description

Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation at [email protected]