[Hiring] Senior Copilot Studio Developer @EPAM Systems

Role Description

We are looking for a Senior Copilot Studio Developer to architect, configure, and build AI agent, search, and persona-driven experiences for a large-scale governance data platform. In this position, you will work closely with program leadership, governance document authors, data literacy teams, and engineering stakeholders to deliver Copilot-based agent solutions anchored in a connected document estate. Your responsibilities will cover:

• Agent configuration
• RAG implementation
• Content architecture
• Dependency visualization
• Document lifecycle workflows

With particular focus on:

• Accuracy
• Citation integrity
• Platform-agnostic design

Work hours: 3-4 hours overlap with US Central Time.

Responsibilities

• Partner with the program lead, governance document authors, and engineering teams to clarify platform requirements and expected agent behavior
• Review governance documentation, requirements, and technical specifications to produce clear, accurate, and well-cited agent configurations
• Build, configure, and manage Copilot agents addressing both functional and persona-based elements of the platform
• Execute thorough RAG strategies to confirm answer accuracy, citation dependability, and security of grounded responses
• Build and sustain content architecture, metadata, and taxonomy with proper chunking and tagging to enable AI consumption
• Coordinate, run, and evaluate search relevance tuning and agent quality metrics to gauge accuracy, adoption, and user feedback
• Detect, document, and escalate agent quality concerns with supporting evidence, logs, and remediation guidance
• Create and sustain reusable agent configurations, runbooks, and documentation emphasizing efficiency, portability, and quality gates
• Keep configuration artifacts, prompts, and runbooks organized and traceable, ensuring alignment with governance and audit requirements
• Build, deploy, and sustain declarative and custom agents in Microsoft Copilot Studio and Microsoft 365 Copilot, grounded on SharePoint libraries and partner SharePoint sites
• Set up persona-specific agents or behaviors tailored to commercial, functional, engineering, customer, and auditor audiences
• Implement Microsoft Purview sensitivity labels, permissions, and data loss prevention controls to ensure agents only expose content each user is authorized to access

Requirements

• 5+ years of experience in software, platform, or data solution development, with 2+ years delivering AI/LLM solutions into production
• Deep expertise in Microsoft 365 Copilot and Copilot Studio, including declarative/custom agents, knowledge sources, actions, plugins, and Graph connectors
• Strong grasp of platform-agnostic design, creating agents and content models that are portable across platforms through open APIs and decoupled architecture
• Hands-on experience with generative AI and RAG patterns, covering prompt engineering, grounding, chunking, embeddings, and hallucination control, using Azure AI Search and Azure OpenAI/Azure AI Foundry
• Working knowledge of AWS services such as S3, Lambda, and API Gateway, along with familiarity with Amazon Bedrock and Amazon Kendra
• Background in SharePoint Online architecture, metadata, taxonomy, and Power Platform tools including Power Automate, Power Apps, and Dataverse
• Strong Agile delivery skills and effective communication across distributed, multi-vendor teams

Nice to have

• Background in front-end development using SPFx, React, and TypeScript
• Understanding of knowledge graph and data modeling concepts