[Hiring] Senior CMS Developer @CI&T

Role Description

At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions. We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.

About the Project: A project for a global pharmaceutical company, focused on evolving a continuing medical education content library into an engagement platform for healthcare professionals beyond the reach of traditional field teams — personalized, orchestrated in real time, and providing professional recognition.

The Martech team is building the engine behind this personalization using Adobe Experience Cloud:

• Unified identity
• Real-time profiles
• Email and WhatsApp journeys
• Experimentation and analytics
• CRM integration (Veeva preferred)
• Compliance with Brazil's LGPD data protection law

Engagement duration: 2 years, with an expected start date in November 2026.

Position Mission: Build and maintain, hands-on, what the architecture defines: schemas, data ingestion, audiences, journeys, experiments, and reports within Adobe, from data layer specification through results analysis.

This is the person responsible for making the platform work end-to-end and serving as the go-to technical resource for the client's team whenever something needs to be validated or explained.

How success in this role is measured:

• Audiences and journeys delivered and validated end-to-end (event → profile → segment → trigger → report) before each release.
• Data layer specified and implemented without requiring front-end rework.
• Experiments designed using sound statistical methodologies, with results analyzed through CJA/Target.
• Sufficient technical documentation to ensure the support team can operate independently, without relying on this individual.

Qualifications

• 5+ years of experience in Martech development or implementation, including at least 2 years working with Adobe Experience Cloud.
• Hands-on experience with:
  • Adobe Experience Platform (AEP): schemas, identity, and data ingestion.
  • Real-Time CDP: audience creation.
  • Adobe Journey Optimizer (AJO): email and WhatsApp journeys.
  • Adobe Target: form-based personalization and decision scopes.
  • Customer Journey Analytics (CJA): reporting and marketing channels.
  • Adobe Data Collection: Tags and Web SDK.
• Experience integrating CRM platforms and REST APIs; Veeva experience is a strong preference.
• Experience defining data layers and data collection strategies, as well as validating implementations using debugging tools (Adobe Experience Platform Debugger and Assurance).
• Ability to design and analyze experiments, including A/B testing, multivariate testing, and experience targeting.
• Sufficient front-end knowledge to implement tracking and troubleshoot issues: JavaScript, HTML, and CSS.
• Clear technical documentation skills.
• Native Portuguese and intermediate-to-advanced English proficiency (for Adobe documentation and technical support).

Requirements

• Adobe certifications (AEP Developer, AJO, Target, CJA) - nice-to-have.
• Experience in the pharmaceutical or healthcare industry, particularly with consent management and LGPD compliance for channel activation - nice-to-have.
• Experience with WhatsApp Business API as a channel within AJO - nice-to-have.
• SQL and AEP Query Service knowledge for data validation and analysis - nice-to-have.
• Knowledge of Adobe Experience Manager (AEM) or another headless CMS for personalized content integration - nice-to-have.

Benefits

• Health and dental insurance
• Meal and food allowance
• Childcare assistance
• Extended paternity leave
• Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass
• Profit Sharing and Results Participation (PLR)
• Life insurance
• Continuous learning platform (CI&T University)
• Discount club
• Free online platform dedicated to physical, mental, and overall well-being
• Pregnancy and responsible parenting course
• Partnerships with online learning platforms
• Language learning platform
• And many more!

More details about our benefits here: https://ciandt.com/br/pt-br/carreiras