[Hiring] Salesforce Tech Administrator @Twilio

Role Description

Twilio is looking for a Salesforce Tech Administrator to join the GTM Automation team. This role is ideal for someone with a solid understanding of the Salesforce.com platform looking to take the next step in their career and get more exposure into the operational processes that drive systems designs.

• Assist project managers and product owners in various work streams on Salesforce.com
• Data management in Salesforce.com and other business systems, including auditing and resolving data integrity at a large scale
• Collaborate with CPQ and Opportunity Life Cycle Management teams to uncover process gaps and develop elegant solutions
• Work with Opportunity Life Cycle Management/CPQ value streams to deliver the strategic projects
• Understand and fix existing system problems on a daily basis
• Recommend and implement process automation and best practices for CPQ and OLM efficiency
• Continually evaluate and identify gaps in our existing codebase to develop solutions for increased extensibility
• Build dashboards and reports to monitor KPIs across the revenue funnel and support strategic decision-making

Qualifications

• 2-4 years of experience with Salesforce.com implementation (design, configuration, deployment, lightning flows)
• Must have Conga CPQ or Salesforce CPQ administration experience like Product configuration, PLI creation, Attribute creation, CR creation, etc.
• Must have hands-on experience building Flow, SOQL, and advanced declarative automation
• Solid understanding of Salesforce data model, sharing rules, and security architecture
• Demonstrated ability to understand business needs and translate requirements into technical solutions
• Salesforce Administrator certification (ADM-201) required
• Strong presentation, communication, and facilitation skills
• Comprehensive experience on debugging and troubleshooting in Salesforce
• Strong organizational and business analysis skills; detail-oriented and able to work independently, manage and develop smaller scale projects
• Knowledge on Salesforce.com configuration best practices

Requirements

• 1+ year of experience designing or developing on Salesforce (Apex)
• Conga/SFDC CPQ specialist Certification
• Salesforce Certified Platform App Builder
• Familiarity with Apex coding
• Experienced developing Lightning Components in Salesforce Lightning
• Excellent communication skills for working with both technical and non-technical stakeholders

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• And much more (offerings vary by location)