[Hiring] Salesforce Implementation Consultant @Zirous

Role Description

Zirous is seeking a Salesforce Implementation Consultant to lead full-cycle client implementations and optimize Salesforce environments.

• Lead client implementations of the Salesforce platform.
• Utilize Salesforce expertise to streamline business processes and enhance customer experience.
• Integrate Salesforce with various custom applications, databases, ERP, and CRM systems.
• Provide technical guidance in adherence to company standards, policies, and procedures.
• Manage a portfolio of client projects from start to finish, including:
  • Project timeline management
  • Client communications
  • Meeting coordination
  • Training plan creation
  • End-user training delivery/coordination
  • Project sign-off
• Comfortable working in a consulting/client-facing environment.
• Lead technical requirements and business analysis gathering sessions.
• Collaborate to provide documentation around design, customizations, integration, data migration, and testing.
• Act as the Technical Architect to deliver secure solutions leveraging SFDC and SFDX platforms.
• Customize and configure Salesforce to meet business requirements, including:
  • Creating custom objects, fields, page layouts
  • Workflow rules, process builder flows, and validation rules
• Oversee data quality, integrity, and security within the Salesforce platform.
• Perform regular data imports, exports, and updates, ensuring data hygiene.
• Provide user support and training to ensure effective utilization of Salesforce.
• Manage user profiles, roles, permissions, and sharing settings.
• Create and maintain reports, dashboards, and analytical insights.
• Collaborate with the client’s IT team for system integration.
• Perform regular system maintenance and monitor system health.
• Maintain accurate documentation of customizations and best practices.
• Utilize professional discretion to make technical decisions.
• Deliver modules within a workstream from a technical perspective.
• Demonstrate built capabilities to product managers.
• Develop code consistent with specifications and perform unit testing.
• Participate in formal unit and/or integration testing.
• Complete complex configurations for Salesforce features.
• Communicate clearly regarding the specific logic involved in tasks.
• Proactively research and apply new technology and methods.
• Participate in CI/CD/Release Management and identify technical risks/issues.
• Build roadmaps for future enhancements.
• Build Salesforce reports or custom reports for customers.
• Adhere to best practices and perform peer code reviews.
• Work closely with the Director of RevOps for successful project implementation.
• Communicate with the Director of Resource Management regarding time allocation.
• Provide expert hands-on technical support and consultation to clients.
• Share Salesforce ecosystem expertise with internal team members.

Qualifications

• 5+ years of customization and development experience within the Salesforce ecosystem, specifically with Sales or Service Clouds.
• Background in RevOps, sales operations, or marketing operations is a plus.
• Experience with common integrations (e.g., Apollo, HubSpot, outreach tools, support platforms, or data enrichment).

Requirements

• Previous experience completing full-cycle Salesforce platform implementations is required; consulting experience is preferred.
• Proficiency in Lightning App Builder, Flow Builder, and Data migration tools is a must.
• Experience with Triggers, API, LWC, SOQL, Visualforce, and Apex coding is a plus.
• Experience using DevOps tooling with the Salesforce.com platform.
• Experience with AI tools (Salesforce AI, Einstein, or external LLM-based tools).
• Solid troubleshooting skills to debug and analyze issues to resolution.
• Salesforce certifications in one or more areas preferred (Administrator, Platform Developer I/II, Platform App Builder).
• Experience with additional Salesforce Clouds (e.g., Health, Commerce, Experience, or Marketing Cloud) is a plus.
• Proven ability to balance multiple client assignments and deadlines simultaneously with minimal oversight.
• Strong written and oral communication skills to effectively collaborate with cross-functional teams.

Benefits

• Remote friendly within the United States.
• Competitive salary and benefits package including 401(k) match.
• An environment that fosters personal and professional growth.
• Flexible scheduling.
• Opportunities to work on exciting and varied projects.
• Flexible time off (FTO) - Unlimited time off.
• Paid holidays.
• Cell phone subsidy and discounts through Verizon.
• We value our employees' personal time, career desires, and life goals.