[Hiring] Salesforce Financial Services Cloud Architect @American IT Systems

Role Description

As a Salesforce FSC Architect, you will act as a strategic bridge between complex financial business requirements and scalable technical solutions. You will be responsible for the end-to-end architecture of Salesforce implementations, specifically leveraging Financial Services Cloud (FSC) + Architect Experience to drive digital transformation in banking, wealth management, or insurance sectors.

• Exposure to Financial Service Cloud or certified in the same is needed.
• Experienced in BFSI and has implemented FSC with wealth management/Insurance Underwriting is good to have.
• Develop Apex classes, triggers, and controllers to extend the functionality of Salesforce and integrate with other systems.
• Design and build Lightning components and applications using Salesforce Lightning Framework.
• Create and maintain custom objects, fields, and page layouts to enhance user experience and productivity.
• Conduct thorough testing of Salesforce implementations to ensure quality and adherence to specifications.

Qualifications

• Extensive hands-on experience with Salesforce FSC (Wealth, Banking, or Insurance – preferred) and Service Cloud.
• Strong understanding of the Salesforce Well-Architected Framework, including multi-tenancy, platform limits, and large data volume (LDV) strategies.
• Proficiency in Apex, LWC, Flow, and identity management protocols (SAML, OAuth).
• Deep understanding of financial products, customer lifecycle management, and regulatory compliance standards.

Requirements

• Lead discovery workshops to gather requirements and translate them into secure, scalable Salesforce solutions.
• Design FSC-specific data models, including client/household hierarchies, advisor workspaces, and referral tracking.
• Architect Service Cloud functionalities such as Omni-Channel routing, Case Management, and Knowledge Base, ensuring they are optimized for financial service workflows.
• Define integration patterns with core insurance/financial systems and third-party apps using REST/SOAP APIs and middleware like MuleSoft or Informatica.
• Establish identity and access strategies (SSO, MFA) and enforce data privacy policies using Salesforce Shield to meet industry regulations like GDPR or PCI DSS.
• Guide development teams on best practices, conduct design reviews, and establish CI/CD pipelines (COPADO+GIT) for robust release management.

Preferred Certifications

• Financial Services Cloud Accredited Professional
• Service Cloud Consultant
• Application Architect or System Architect