[Hiring] Professional Services Senior Software Engineer @Workstream

Role Description

We are looking for a Senior Software Engineer in Professional Services (PS) to join our growing team. In this role, you will own the design, development, and delivery of complex technical integrations between our platform and enterprise client systems. You'll operate at the intersection of deep software engineering and customer partnership — leading integration architecture decisions, mentoring junior engineers, and driving technical standards across the PS organization.

The majority of your time is spent writing code, architecting scalable solutions, and solving genuinely hard technical problems. You'll bring an AI-native mindset to everything you build — leveraging LLMs, automation, and modern AI tooling to deliver faster, smarter outcomes for clients and the team. You'll work directly with enterprise clients and internal stakeholders to translate complex business requirements into production-grade software, with direct, visible impact on customer retention and satisfaction.

Qualifications

• 5+ years of software engineering experience, with meaningful full-stack or backend depth
• Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
• Strong proficiency in Python and TypeScript or JavaScript
• Experience designing and consuming REST APIs at scale
• Proficiency with infrastructure-as-code (Terraform) and CI/CD pipelines (GitHub Actions or equivalent)
• Demonstrated AI-native development practices — active use of LLM APIs, AI tooling, or AI-assisted workflows in prior roles
• Familiarity with version control and collaborative development workflows (GitHub)
• Experience with workflow automation platforms (Workato, Zapier, or similar)
• Must be willing to work during US business hours

Requirements

• Engineering Depth: You write clean, production-quality code and take ownership of what you ship. You think in systems, not just scripts.
• AI-Native: You actively use AI, fluent with LLM APIs, prompt engineering, and AI-assisted development workflows.
• Backend-First, Full Stack Capable: Strong proficiency in Python and TypeScript/JavaScript; comfortable owning backend services while being capable across the stack.
• Integration Expertise: Hands-on experience with REST APIs, webhooks, OAuth, and workflow automation platforms (Workato or similar).
• DevOps Fluency: Comfortable with Terraform, GitHub Actions, and CI/CD pipelines — shipping and maintaining production infrastructure is part of your normal workflow.
• Technical Leadership: You've mentored engineers, led code reviews, and contributed to engineering standards.
• Problem Solving: You enjoy ambiguous problems and bring structured thinking to novel technical challenges.
• Communication: You can hold your own in a technical architecture conversation and explain concepts clearly to non-technical customers.

Benefits

• Permanently Remote
• Pay wired directly to your bank account
• $50 Monthly Stipend
• Annual Bonus
• Flexible PTO
• Enjoy company time off during some of the major US Holidays
• Career fast track for performers and internal mobility
• Learn from a team of Stanford, MIT, Google and Harvard alumni