[Hiring] Principal Cloud Engineer @NorthAB LLC

Role Description

The Principal Cloud & AIOps Engineer drives the overall technical architecture, automation, and operational resilience of North's multi-cloud infrastructure. This role leverages artificial intelligence, machine learning, and advanced cloud native tools to build self-healing, highly scalable systems. Responsible for setting continuous engineering standards, the Principal Cloud & AIOps Engineer ensures that all enterprise infrastructure aligns with strict security requirements, modern AI-driven practices, and performance objectives.

What You'll Do:

• Cloud Architecture & Vision: Architect, optimize, and maintain NAB’s Amazon Web Services (AWS) and multi-cloud environments for maximum availability, disaster recovery, and cost efficiency.
• AIOps & Intelligent Automation: Design and implement AIOps platform capabilities, automated anomaly detection, predictive scaling, and self-healing incident remediation workflows using AI/ML operational tooling.
• Infrastructure as Code (IaC) & CI/CD: Establish enterprise-wide standards for IaC (Terraform, Ansible) and CI/CD automation pipelines to streamline secure software delivery.
• Security & Regulatory Compliance: Enforce zero-trust network perimeters and maintain strict compliance with industry security frameworks, including PCI Digital Security Standard.
• Observability & Telemetry Infrastructure: Build telemetry data pipelines (metrics, logs, traces) to aggregate system performance data into intelligent observability engines.
• AI Tooling & Cloud Workload Optimization: Evaluate, pilot, and deploy generative AI tools and LLM/AI-assisted developer tooling to enhance engineering productivity and cloud cost management.
• Cross-Functional System Support: Work directly with DevOps, Site Reliability, Product Engineering, and InfoSec teams to integrate cloud infrastructure best practices.

Qualifications

• Bachelor’s Degree in Computer Science, Software Engineering, or a related technical field
• 7+ years of experience in cloud infrastructure engineering, with extensive hands-on experience in AWS
• Deep expertise in Linux systems administration (RHEL, Ubuntu) and enterprise automation
• Production experience using Terraform and Ansible for IaC and configuration management
• Proven experience implementing AIOps frameworks, machine learning models for anomaly detection, or AI-driven observability tools (e.g., Datadog, Prometheus/Grafana AI plugins, Dynatrace)

Requirements

• AWS Certified Solutions Architect (Professional) or AWS Certified DevOps Engineer (Professional)
• Hands-on experience with PCI-DSS compliant infrastructure and security controls
• Experience with multi-cloud deployments (Google Cloud Platform)
• Scripting/Programming proficiency in Python, Bash, or Perl
• Experience with AI/ML workflow pipelines, vector data indexing, or deploying AI model workloads in containerized environments (Kubernetes/EKS)

Benefits

• Medical, Dental, & Vision Coverage
• Flexible Paid Time Off
• 401(k) + Match
• Mental Health Support & Well-Being Program
• Paid Maternity & Paternity Leave
• Education Assistance
• Company-funded Lifestyle Spending Account

Salary Range

$140,000-205,000. Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

Please note:

North is a US-based company and no sponsorship is available for this position at this time.

Company Description

North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.