[Hiring] OSS Engineer @AXON-Networks

Role Description

The OSS Engineer will design, build and operate the Operations Support Systems (OSS), dashboards, data products and workflow automations that enable Network Operations to support cloud solutions and large fleets of customer-premises equipment (CPE), including broadband gateways, routers, ONTs and connected-home devices. This is a hands-on software and systems role for an engineer who understands how NOCs, service assurance, fault and performance management, device operations and service-provider support work in practice.

Reporting to the Network Operations Manager, you will turn repetitive work and fragmented operational data into secure, maintainable capabilities used by the NOC, Support and Operational Excellence teams. You will partner with cloud, DevOps, firmware, QA, Database Engineering, Product and Security, while remaining close to the operators who use the tools every day.

Qualifications

• 5+ years of experience in OSS engineering, network automation, NOC tooling, software engineering for operations or a closely related role.
• Experience building OSS capabilities for service providers, broadband operators, managed-network providers or telecom equipment/software vendors.
• Demonstrated experience with telecom Operations Support Systems—fault, performance, configuration, inventory, topology, service assurance or network/service orchestration—not solely open-source software.
• Strong programming skills in Python, Go, Java, TypeScript/JavaScript or a comparable language, with experience delivering maintainable production applications, services or automation frameworks.
• Experience building APIs, event-driven integrations, data pipelines, databases and user-facing operational dashboards.
• Hands-on experience with Linux, containers, Kubernetes and a public cloud platform.
• Experience integrating observability, ITSM, collaboration and operational platforms using REST APIs, webhooks, message queues or event streams.
• Strong understanding of software delivery practices including Git, code review, automated testing, CI/CD, release management and rollback.
• Working networking knowledge including TCP/IP, DNS, DHCP, TLS, routing, APIs and systematic troubleshooting across distributed systems.
• Ability to work directly with NOC, support and operations engineers, convert ambiguous operational problems into clear requirements, and measure whether the delivered capability improved the outcome.
• Bachelor’s degree in computer science, engineering or equivalent practical experience.

Requirements

• Own the engineering lifecycle for internal OSS tools, operational dashboards, workflow automations and integrations assigned to the role.
• Translate the team’s pain points, controls and support needs into reusable, product-like capabilities—not disconnected one-off scripts.
• Unify cloud, application, network, customer and CPE data into trusted operational views and actionable workflows.
• Automate high-volume diagnosis, enrichment, notification, remediation, reporting and evidence-collection activities with safe controls and auditability.
• Increase the capacity and consistency of Network Operations so customer and managed-device growth does not require equivalent growth in manual effort.

Benefits

• Type: Contract
• Compensation: CAD 60/hr - CAD 95/hr

Preferred qualifications

• Experience with cloud-managed CPE such as broadband gateways, routers, ONTs, Wi-Fi/mesh systems or similar edge devices.
• Familiarity with TR-069/CWMP, TR-369/USP, TR-181 data models, ACS/USP controllers, device telemetry and remote lifecycle management.
• Experience with Google Cloud Platform, Kubernetes, Terraform, Helm and Git-based CI/CD.
• Experience with Grafana, Prometheus, OpenTelemetry, Elasticsearch or comparable observability and visualization platforms.
• Experience with Apache Pulsar, Kafka or another messaging/streaming platform and relational or NoSQL operational data stores.
• Experience integrating Jira Service Management or comparable ITSM tooling and collaboration platforms through APIs and webhooks.
• Familiarity with TM Forum Open APIs, YANG, NETCONF, RESTCONF, gNMI, SNMP or other telecom/network-management interfaces.
• Experience with workflow engines, low-code orchestration or event correlation, combined with the judgment to know when custom software is the better choice.
• Experience applying RBAC, secrets management, certificate handling, audit logging and data-protection controls to operational tooling.
• Front-end development or UX experience creating efficient interfaces for operators under time pressure.

Join AXON Networks!

At AXON Networks, we promote equal opportunities in all our recruitment processes, ensuring non-discrimination on the basis of gender, age, origin, disability, or any other personal circumstances. We assess talent based on objective criteria and foster an inclusive and diverse working environment.

axon-networks.com

axon-networks.hire.trakstar.com