[Hiring] Mortgage Forward Deployed Engineer @Ocrolus

Role Description

Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.

We’re looking for a Mortgage Forward-Deployed Engineer (Encompass) to join our team and be the bridge between our product and our customers. This is not your standard engineering role; you’ll be out in the field, working directly with clients, writing production code, and helping them reimagine how they run their business with our platform.

As an FDE, you’ll wear different hats: engineer, architect, and trusted advisor. If you like variety, ownership, and making real-world impact, you’ll love this role.

What you'll do:

• Act as a technical expert and trusted advisor during the post-sales process, embedding with customer teams to understand their workflows and demonstrate how Ocrolus’ technology improves efficiency in mortgage origination.
• Review and consult on technical solutions, APIs, microservices, data pipelines, and integrations that solve real business problems.
• Build and support technical solutions and integrations for mortgage clients using Ocrolus, Encompass, and other POS/LOS mortgage platforms.
• Run proof-of-concepts and proof-of-value engagements that demonstrate ROI fast.
• Troubleshoot gnarly technical issues in live environments and get things back on track.
• Partner with the Account Management and Product teams to deliver value and influence the roadmap.
• Travel occasionally (~30–50%) to customer sites and industry events.

Qualifications

• 3+ years of experience in software engineering, solutions engineering, or technical consulting.
• 3+ years of a background in mortgage or lending workflows.
• Strong understanding and experience with Encompass.
• Strong consultative sales/account management approach—able to map technology to business challenges and drive change management conversations.
• Excellent communication and presentation skills, with experience engaging senior mortgage executives.
• Backend: Python; APIs; Encompass Developer Connect; SQL.
• Frontend: React/TypeScript; JavaScript with ICE Secure Scripting Framework (SSF) for Encompass custom form and workflow logic.
• Supporting: Familiarity with mortgage LOS/POS platforms (Encompass, Blend, SimpleNexus, Floify); Git; cloud basics (AWS/Azure).
• Thrive in fast-paced, ambiguous environments where you figure it out and get it done.

Requirements

• Nice to Have:
• Experience with SaaS integrations or loan origination systems.
• Additional mortgage LOS/POS experience.
• Exposure to AI/ML or generative AI.

Benefits

• You’ll have ownership from day one; our FDEs lead projects end-to-end.
• You’ll work directly with customers and see the immediate impact of what you build.
• You’ll shape the product by bringing the voice of the customer straight to engineering.
• You’ll work directly with a team focused on creating an excellent client experience.
• You’ll have fun working with a highly proactive, collaborative team.

Company Description

Life at Ocrolus: We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.

Our culture is grounded in four core values:

• Empathy – Understand and serve with compassion.
• Curiosity – Explore new ideas and question the status quo.
• Humility – Listen, be grounded, and remain open-minded.
• Ownership – Love what you do, work hard, and deliver excellence.

We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.